TransUnion's Job Applicant Privacy NoticeTeam OverviewThe IT Operations Manager leads the delivery, operation and continuous improvement of enterprise infrastructure services across data centre and cloud environments. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. And Core ResponsibilitiesLead the design, deployment, maintenance and 24/7 operation of data centre and Microsoft Azure infrastructure, including Nutanix, Windows, Linux, storage, virtualisation and related technologies. Embed DevOps and Infrastructure as Code practices to improve collaboration, automate deployments and deliver rapid, consistent and reliable platform changes. Monitor infrastructure availability, performance, utilisation and capacity, proactively resolving issues and planning for organisational growth and changing technology requirements. Maintain service availability of at least 99.9% through effective redundancy, failover, disaster-recovery and business-continuity planning. Implement infrastructure security policies and controls, coordinate vulnerability assessments and penetration testing, address identified risks and lead responses to infrastructure security incidents or outages. Plan and deliver infrastructure projects within agreed time and budget expectations, working with the Project Management Office, internal stakeholders, technology vendors and managed service providers. Maintain accurate infrastructure diagrams, asset inventories, configuration records and operational documentation, and report regularly on service performance, incidents, capacity, risks and project status. Knowledge And ExperiencesExperience leading enterprise infrastructure operations across data centre and cloud environments, including responsibility for service delivery and operational availability. Strong knowledge of infrastructure resilience, capacity planning, disaster recovery, business continuity and incident response. Experience planning and delivering infrastructure projects while coordinating internal stakeholders, vendors and managed service providers. Knowledge of security and regulatory frameworks relevant to infrastructure operations, including applicable ISO 27001, NIST, PCI DSS, GDPR or HIPAA requirements. Technical SkillsPractical expertise in Microsoft Azure, Nutanix hyperconverged infrastructure, Windows, Linux, storage and virtualisation technologies. Knowledge of DevOps principles, Infrastructure as Code and infrastructure automation practices. Ability to monitor and analyse infrastructure availability, performance, utilisation, capacity and operational trends. Strong operational documentation and reporting capabilities, including configuration records, asset inventories, infrastructure diagrams and recovery plans. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:26 days annual leave and bank holidays (increasing with service)Global paid wellness days off and a bonus day off to celebrate your birthdayA generous contributory pension scheme and access to the TransUnion Employee Stock Purchase PlanPrivate health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness toolsAccess to our diversity forums and communities so you can get involved in causes close to your heartTransUnion – a place to grow: We are open to exploring training and development opportunities for the right candidate to ensure you are successful. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK:TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development— while having access to help along the way. Leeds, United KingdomType: Full time
IT Operations Manager - Networks in Leeds employer: TransUnion
TransUnion in Leeds is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, all while maintaining a supportive culture that values client success and teamwork. Join us to be part of a forward-thinking company that prioritises meaningful relationships and impactful outcomes.
