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For Companies At a Glance
- Tasks: Manage reception, coordinate meetings, and provide admin support in a dynamic office environment.
- Company: Join TransUnion, a leading global credit reference agency with a friendly culture.
- Benefits: Enjoy 26 days' leave, wellness days, private healthcare, and a generous pension scheme.
- Why this job: Be the face of the company and make a real impact on visitor experiences.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
What We\’ll Bring
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics.
We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
What You\’ll Bring
We\’re looking for a Facilities Administrator to join our growing Facilities team.
Day to Day You\’ll Be
Greet all visitors and guests, ensure they are admitted in line with TU policies and procedures
To be a \’go to\’ contact for all associates and visitors
Build positive working relationships at all levels and be always visible & available
To have a full working knowledge of the office, including all services and evacuation procedures
Coordinate meeting room bookings and any additional requirements such as hospitality.
Ensure meeting rooms and clients spaces are always clean and tidy
Handle any requests/ queries relating to TU Concierge, iOffice, Travel, Space On Demand etc and escalating as required
Manage stock of stationery and place orders as required
Complete any other administrative tasks/ reports relating to Facilities (new starters and leaver activities, occupancy reports, health and safety related reports and administration)
Support Business Continuity plan Ensure paper and electronic documentation is stored correctly and in line with legislative requirements (where applicable)
Produce reports and statistics for stakeholders upon request
Prioritise tasks to ensure that service levels and customer expectations are met
Maintain high levels of customer service, escalating any complaints or concerns
Contribute to the continuous improvement of the services provided by the department
Assist team with project support as required Work within established procedures with a moderate degree of supervision
Additional related tasks as needed to support the business
Travel to Leeds and London offices as required
Essential Skills & Experience
High attention to detail
Strong communication skills
Proven client-facing experience
Ability to handle reports and documentation in line with compliance standards
Impact You\’ll Make
At TransUnion you will be joining a friendly, forward-thinking global business.
What\’s In It For You
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
26 days\’ annual leave +
Facilities Administrator employer: Transunion
Contact Detail:
Transunion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find online.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what they do and how you can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. It’ll help you feel more confident and articulate when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Facilities Administrator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Facilities Administrator and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Communication Skills: As a Facilities Administrator, strong communication is key! In your written application, highlight any relevant experience where you've successfully interacted with clients or colleagues. We want to see how you can build those positive working relationships.
Be Detail-Oriented: Attention to detail is crucial in this role. When filling out your application, double-check for any typos or errors. A polished application shows us that you take pride in your work and can handle reports and documentation accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it gives you a chance to explore more about our company culture and values while you're at it!
How to prepare for a job interview at Transunion
✨Know the Company Inside Out
Before your interview, take some time to research TransUnion. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Master the Job Description
Familiarise yourself with the Facilities Administrator role. Be ready to discuss how your skills align with the responsibilities listed, such as managing reception operations and coordinating meeting room bookings. Prepare specific examples from your past experiences that demonstrate your capabilities.
✨Showcase Your Communication Skills
As a Facilities Administrator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might be asked about how you handle client-facing situations, so have a few scenarios ready where you successfully managed visitor interactions or resolved queries.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows you're engaged and helps you determine if TransUnion is the right fit for you.