Engagement Manager – Analytics Consulting Services (Banking, Fintech & Payments)

TransUnion is a major credit reference agency, offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across various sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

We are looking for an Engagement Manager - Analytics Consulting Services (Banking, Fintech & Payments) to join our growing team. We are expanding our analytical consulting services and building a full end-to-end advisory capability. You will lead analytics-driven consulting engagements, owning delivery, shaping solutions and serving as a trusted advisor to senior stakeholders. The role blends client leadership, problem-solving and hands-on delivery to unlock measurable value.

Responsibilities

• Client leadership & delivery ownership: Serve as primary client contact; manage senior stakeholders and steer decision-making; Own delivery from problem framing to value realisation-hypothesis design, analytical approach, execution oversight and insight-to-action plans; Orchestrate onshore/offshore teams; establish cadence, risk/issue management and quality controls.
• Business development & commercial growth: Lead opportunity creation and conversion: discovery, proposal and pitch development and statement of works; Drive go-to-market strategy including commercials, pricing, packaging, and partnerships; Own pipeline health, win plans and account growth.
• Analytics solutioning: Shape the analytical approach across data extraction, modelling, experiment design, business analytics and visualisation; ensure solutions are explainable and production‑viable; Connect insights into P&L: growth, risk, fraud, collections & recoveries, pricing/optimisation and customer experience.
• Consulting toolkit & IP: Develop and maintain proposal shells, pitch narratives, case libraries, scoping templates, estimation models, delivery playbooks and quality gates; Capture project IP (reusable assets/accelerators) and codify into repeatable offerings; drive knowledge-sharing across the practice.
• Team leadership & practice building: Support practice head in bringing top talent across data science, consulting, and delivery roles; Shape analysts into high performers via mentoring, and skill development; Collaborate with global teams to ensure consistent quality and knowledge sharing; Build delivery systems - delivery processes, quality controls, client engagement models.

Essential Skills & Experience

• Track record years of experience in analytics / consulting (incl. 5+ in financial services), leading multi-stakeholder programs for UK banking/fintech/payments—preferably with card issuer exposure.
• Outstanding track record of shaping business outcomes via data-driven solutions.
• Strong foundation in credit risk, regulatory frameworks, and portfolio management.
• Proficient in analytical tools and techniques.
• Understand how to win trust, deliver value, and build long-term partnerships.
• Excellent communication and executive presence; comfortable with C-suite.
• Demonstrated thought leadership and worked in global delivery setups.
• Commercially astute: pricing, margin management and account growth.
• Familiarity with modern data stacks (SQL/Python/cloud) and visualisation tools is a plus.

What’s In It For You?

At TransUnion you will be joining a friendly, forward-thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams), our benefits package includes:

• 26 days’ annual leave + bank holidays (increasing with service).
• Global paid wellness days off + a bonus day off to celebrate your birthday.
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools.
• Access to our diversity forums and communities so you can get involved in causes close to your heart.

Flexibility at TU

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part-time or flexible working arrangement and we can discuss this with you.

Additional support

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individuals’ talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us.

Interview & Hiring Process

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in-person interview, your recruiter will inform you of this. We do not accept any unsolicited CVs from recruitment agencies.