Chief Human Resources Officer, UK & Europe in City of London

TransUnion is a major credit reference agency, offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across various sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

We are looking for a Chief Human Resources Officer to join us at TransUnion, UK & Europe. The HR leader is part of the International HR leadership team, reporting to the SVP, Human Resources for TU International. The role is also part of the UK & Europe Executive Leadership team with a dotted reporting line to the Regional President (CEO) - TU UK & Europe and will work closely with the Board of Directors of the TU UK Pvt ltd entity as part of the Remuneration Committee. The role leads a team of 15 HR professionals located in Europe and South Africa and executes the talent strategy for TU UK & Europe.

Day to Day You’ll Be:

• Translating enterprise talent strategy into local talent strategy focusing on creating a chosen place to be for associates and managers.
• Building capability in manager effectiveness and associate learning, supporting business growth via strategic workforce management and development.
• Executing global processes, policies and initiatives and providing feedback on efficacy of such processes back to centre of excellence partners.
• Leading a team of HR professionals to enhance a healthy, equitable and inclusive work environment.
• Evolving and driving the Talent Acquisition strategy, including employer branding, sourcing, onboarding, and university programs.
• Understanding the TU UK & Europe business strategy to align talent planning in support of key performance objectives.
• Managing people aspects from a risk and compliance perspective in a regulated environment.
• Championing a culture of connection and purpose.
• Proactively driving positive employee relations and evolving a culture of accountability.
• Identifying and implementing initiatives to drive organisational and team effectiveness across the region.
• Providing operational human resources support and guidance in performance, career planning, resource planning, development, and recognition.
• Building leader and manager capability to manage and support change.
• Delivering enterprise HR initiatives in the region, ensuring scale and adaptability.
• Owning and championing the DEIB framework and driving a culture of inclusion.
• Working closely with the UK Board of Directors on matters of people and remuneration.
• Managing multiple cost centres and vendor relationships with third-party recruiters, consultants, trainers, coaches, etc.
• Directing, managing and supporting the local HR team and business with management of end-to-end organisational design changes.
• Owning company policies and procedures, revisions, implementation, and communication.
• Managing core HR practices and partnering with Centres of Excellence to ensure best practices and efficiencies.
• Proactively designing processes and programs with risk and compliance as a key component.

Essential Skills & Experience:

• A relevant university degree or equivalent; a post-graduate qualification would be advantageous.
• A minimum of 15 years of progressive HR experience with at least 5-7 as a Business Partner/HR head/Lead, preferably in the Banking/Financial Services industry across multiple countries.
• Working relationship with Compensation Committee/Board of Directors is an added advantage.
• Broad business knowledge and the proven ability to think and act strategically.
• Ability to influence various stakeholders and drive regional priorities.
• Analytical thinking and experience with HRMS, ideally Workday and Learning Management Systems.
• Comfortable working in a constantly changing environment with strong organisational skills.
• Customer focus with strong interpersonal and communication skills (both verbal and written).
• Proven risk management skills with an ability to analyse issues and communicate well at all levels.
• Ability to work well as part of a team and individually with minimal supervision.

This position falls under the Senior Manager & Certification Regime (SM&CR) and candidates will be subject to enhanced levels of pre-employment vetting and must satisfy fitness and propriety tests on commencement of the role and on an ongoing basis to comply with FCA conduct rules.

Impact You’ll Make:

What’s In It For You?

• 26 days’ annual leave + bank holidays (increasing with service).
• Global paid wellness days off + a bonus day off to celebrate your birthday.
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes.
• Access to our diversity forums and communities.

TransUnion - a place to grow:

If there’s something on the list of essential/desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part-time or flexible working arrangement.

Additional Support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. We offer a range of reasonable adjustments to our recruitment process.

Interview & Hiring Process:

Most of our recruitment processes are virtual. If we need you to attend a physical in-person interview, your recruiter will inform you of this. We do not accept unsolicited CVs from recruitment agencies.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.