Employee Relations Lead in Bradford

TransUnion is a major credit reference agency, offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across various sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

We're looking for an Employee Relations Lead to join our growing team. As an Employee Relations Lead, you'll lead employee relations across the region, ensuring cases are handled with care, consistency and confidence. You'll be the subject matter expert for ER, supporting managers and an HR Advisor to navigate complex situations while balancing legal risk, business needs and our values. This is a senior yet hands-on role where you'll combine expertise, judgement and coaching to help the business manage people matters in the right way.

Day to Day You'll Be:

• Lead complex and high-risk employee relations cases from start to finish.
• Act as the escalation point for ER matters across the business and support the escalation of complex HR Advisor queries/quality checks.
• Set and maintain high standards for ER processes and decision making.
• Coach and support managers to build confidence in handling people matters.
• Deliver training and guidance on employment law and best practice.
• Work closely with the Director, HR and HRBPs on risk, strategy and complex cases.
• Manage relationships with external legal partners and support tribunal cases where required.
• Use data and insight to identify trends, risks and areas for improvement, updating the case management tool as needed and pro-actively identifying root causes.
• Develop and review policies and procedures in line with legislative updates.
• Be the Sponsorship License holder as part of our work permit obligations.
• Develop and own an ER risk management framework.
• Support the integration of newly acquired brands.

Essential Skills & Experience:

• Experienced in employee relations within a large organisation.
• Strong knowledge of UK employment law and best practice (European knowledge is a bonus).
• Confident managing complex, sensitive and high-risk cases.
• A trusted advisor who builds strong relationships across the business.
• Calm, balanced and able to make sound, commercially aware decisions.
• Passionate about creating fair, consistent and values-led workplaces.
• Experienced in coaching managers and developing capability.
• Confident stakeholder management skills, including senior leadership exposure.
• Strong organisational and time management skills to keep across the details of multiple ER cases simultaneously.
• Experience of analysing data, presenting findings and using this to inform business decisions.

Impact You'll Make:

At TransUnion you will be joining a friendly, forward-thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams), our benefits package includes:

• 26 days' annual leave + bank holidays (increasing with service).
• Global paid wellness days off + a bonus day off to celebrate your birthday.
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools.
• Access to our diversity forums and communities so you can get involved in causes close to your heart.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part-time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us.

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in-person interview, your recruiter will inform you of this.

We do not accept any unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.