Senior Fraud Specialist

We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You’ll Bring: We’re looking for a Senior Fraud Specialist to join our growing team.

Day to Day You’ll Be:

• Identity and Fraud Expertise: You will develop a deep and comprehensive understanding of the features, benefits, and applications of the identity verification and fraud prevention solutions we offer.
• New Business: Responsible for helping to drive and enable new business growth through close daily collaboration with UK Sales.
• Sales: Delivering against a personal commission-based sales target and defined objectives, which feed into and align with the wider Fraud & TransUnion new business targets.
• Industry Knowledge: You will stay updated on industry trends, market dynamics, and competitive offerings to effectively communicate the value proposition to our customers.
• Customer Engagement: Engaging with our customers to understand their needs, identify their pain points, and determine how TransUnion’s ID and Fraud solutions can address their specific requirements.
• Sales Presentations and Demonstrations: You will excel at delivering compelling sales presentations, demonstrations, workshops, discovery sessions and webinars.
• Specialist Sales Support: Collaboration is key, and you will work with our sales teams and provide support by offering product knowledge, technical assistance, and guidance during complex sales cycles.
• Market Analysis: You will monitor and keep up to date with the latest market trends, competitor activities, and customer feedback.
• Sales Enablement: Creation of written content for tender responses and proposal submissions.
• Development: Training, coaching, and influencing of UK Sales, so that they are fully enabled to confidently sell TransUnion’s ID Verification and Fraud Prevention solutions.
• Pipeline: Contributing to the management of a sales pipeline that tracks all opportunities, for resource prioritisation and accurate forecasting.
• Product: Identifying ID & Fraud product enhancements and new product ideas.

Essential Skills & Experience:

• Bachelors degree or equivalent.
• Knowledge of Banking / Financial Services advantageous.
• Track record years’ experience within technical sales / account management / sales / pre-sales.
• Persuasive communication skills: Excellent verbal and written communication skills are essential for building relationships with customers.
• Analytical skills: Specialists should be capable of analysing sales data, market trends, and customer insights.
• Demonstratable ability to present confidently to customers.
• Proven success rate at levels above sales quota.
• Knowledge/Expertise/Experience supporting/selling any of the following areas: Identity Verification, Fraud Prevention, Credit Reference Agency data and solutions.
• Experience of engagement with senior stakeholders.
• Ability to influence, pro-actively take ownership of tasks and work on own initiative is necessary.
• Experience using Salesforce or other CRM platforms.

Impact You’ll Make:

What’s In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days’ annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes
• Access to our diversity forums and communities

Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs.

Additional support: At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued.

Interview & Hiring Process: Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.