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For Companies At a Glance
- Tasks: Assist customers with travel bookings and provide top-notch service throughout their journey.
- Company: Leading travel company based in Oxford, passionate about enhancing customer experiences.
- Benefits: Competitive salary, international travel opportunities, pension scheme, and generous annual leave.
- Other info: Join a dynamic team and explore the world while you work!
- Why this job: Combine your love for travel with a rewarding career in customer service.
- Qualifications: Good telephone manner, multitasking skills, and a passion for travel.
The predicted salary is between 25000 - 32000 £ per year.
A leading travel company in Oxford is looking for a Reservations and Customer Service Associate to enhance customer experience from inquiry to return home. The role involves handling sales inquiries, managing customer service issues, and processing travel bookings.
Candidates should possess a good telephone manner, a love for travel, and the ability to multi-task.
In addition to a competitive salary, the position offers opportunities for international travel, a company pension scheme, and generous annual leave.
Travel Reservations & Customer Service Specialist in Oxford employer: Transun
Contact Detail:
Transun Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Reservations & Customer Service Specialist in Oxford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone manner! Since this role involves handling sales inquiries, a friendly and professional phone presence is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your love for travel during the interview. Share personal experiences or destinations you've enjoyed, as it’ll resonate with the company's focus on enhancing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Travel Reservations & Customer Service Specialist in Oxford
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for exploring new places. We want to see that you’re not just looking for a job, but that you genuinely care about the travel experience.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. Use specific examples of how you've handled inquiries or resolved issues in the past. We value candidates who can manage customer interactions with a friendly and professional approach.
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to the role. Mention the key skills from the job description, like multi-tasking and good telephone manner, and explain how you embody these traits. It shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Transun
✨Know Your Travel Stuff
Make sure you brush up on travel destinations, booking processes, and customer service best practices. Being knowledgeable about popular travel spots and current trends will show your passion for the industry and help you stand out.
✨Practice Your Phone Skills
Since this role requires a good telephone manner, practice answering common customer inquiries over the phone. You could even role-play with a friend to get comfortable with handling different scenarios, from sales inquiries to resolving issues.
✨Show Off Your Multi-Tasking Abilities
Prepare examples of how you've successfully managed multiple tasks at once in previous roles. This could be juggling customer inquiries while processing bookings or handling complaints while maintaining a positive attitude.
✨Express Your Love for Travel
Let your enthusiasm for travel shine through during the interview. Share personal travel experiences and how they’ve shaped your understanding of customer needs. This will help the interviewer see that you’re not just looking for a job, but genuinely care about enhancing the customer experience.