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- Tasks: Provide secretarial support and manage the Trust's Switchboard service.
- Company: Join the Leeds and York Partnership NHS Foundation Trust, a leader in mental health services.
- Benefits: Enjoy flexible working, generous leave, and excellent wellbeing support.
- Why this job: Make a difference in mental health while developing your skills in a supportive environment.
- Qualifications: Strong secretarial skills and proficiency in MS Office required.
- Other info: Opportunities for career development and training available.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This post is 33 hours working day and night shifts. The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative. The post is based around operating the Trust's Switchboard and completing referrals to Mental Health Services within the Trust. This post is to provide cover over 7 days a week (including weekends). You will be expected to support the day-to-day functioning of the service.
We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service. You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal and administration skills.
Responsibilities- Cover the Trust’s Switchboard.
- Input referrals to mental health services, answer and process calls on the main referral line.
- Audio typing and minute taking of team meetings.
- Manage email inboxes, order supplies, and perform other ad hoc administrative tasks.
- Provide cover for colleagues at short notice if required.
- Excellent secretarial skills; adept at handling the challenges of supporting a busy service.
- Good written and verbal communication, interpersonal and administration skills.
- Strong IT skills with experience of MS Word, Excel and PowerPoint.
- Willingness to work flexibly within a challenging environment and to work as part of a team or independently.
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
Benefits- Excellent wellbeing support, 27–33 days annual leave, flexible working and remote working arrangements.
- NHS Pension Scheme, coaching, support and opportunities for career development and training.
- Discounts and payment schemes including for cars and exclusive NHS offers.
Applicants should be aware that visa sponsorship is limited to registered healthcare practitioner roles. This is an essential requirement and the Trust cannot offer a role if you do not meet sponsorship and Home Office visa requirements.
To help you make an informed decision to apply, please read the Candidate Guide to Values Based Recruitment. We recruit based on values and qualifications, and believe lived experience is an advantage. Our aim is to provide high-quality care and a supportive working environment where staff feel valued.
All information is available in accessible formats. Please contact the Recruitment team for any reasonable adjustments or with questions about the application process.
Support Services Secretary in Leeds employer: Transskribo
Contact Detail:
Transskribo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Secretary in Leeds
✨Tip Number 1
Get to know the company! Research the Leeds and York Partnership NHS Foundation Trust, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Show off your secretarial skills! Be ready to discuss your experience with audio typing, minute taking, and managing busy inboxes. Bring examples of how you've handled similar tasks in the past to demonstrate your capability.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets the attention it deserves and shows your commitment to joining our team.
We think you need these skills to ace Support Services Secretary in Leeds
Some tips for your application 🫡
Show Off Your Secretarial Skills: Make sure to highlight your excellent secretarial skills in your application. We want to see how you've handled busy environments before, so share specific examples that showcase your ability to manage multiple tasks and stay organised.
Communication is Key: Since this role involves a lot of communication, both written and verbal, don’t forget to demonstrate your strong communication skills. Use clear and concise language in your application, and maybe even mention any experience you have with audio typing or minute taking.
Flexibility Matters: We’re looking for someone who can adapt to changing situations, so be sure to mention your willingness to work flexibly. If you’ve had to cover for colleagues or manage unexpected challenges in the past, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at Transskribo
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Services Secretary. Familiarise yourself with tasks like operating the Trust’s Switchboard and inputting referrals to mental health services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Secretarial Skills
Be ready to discuss your secretarial experience in detail. Prepare examples of how you've handled busy environments, managed multiple tasks, and used tools like MS Word and Excel. Highlighting your audio typing and minute-taking skills can also set you apart from other candidates.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility and teamwork, think of instances where you've successfully worked under pressure or adapted to changing circumstances. Share stories that showcase your ability to support colleagues and manage unexpected challenges.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest and helps you assess if the Trust is the right fit for you.