Health Care Support Worker in Leeds

The National Inpatient Centre for Psychological Medicine delivers biopsychosocial holistic care for people with complex persistent physical symptoms and physical/psychological comorbidities. The NICPM is an eight bed specialist inpatient unit based at Leeds General Infirmary. It is a unique service which has a history over many years of delivering services within Leeds and West Yorkshire, and since 2009 has been successfully treating patients from across the UK.

Our team specialise in helping people with the following types of problems:

• Severe and complex persistent physical symptoms and illness
• Psychological difficulties affecting the management of long-term physical health conditions (physical/psychological comorbidities) at a serious level of severity
• Myalgic Encephalomyelitis (ME)/Chronic Fatigue Syndrome (CFS)

Our aim is to help people make significant improvements to their health and quality of life. Our clinical outcomes are very good, and patient/carer feedback is positive. Our healthcare support workers are much valued within the team and work closely with our service users in delivering individualised rehabilitation programmes to optimise their function and support them to achieve their goals of admission.

Your responsibilities will include:

• Providing a high standard of care by assisting in and carrying out a range of duties under the direction and supervision of a registered clinician.
• Working as part of the clinical team, assisting in delivering patient centred care, which promotes privacy, dignity and respect for the individual.
• Assisting with the care of service users, particularly in relation to activities of daily living and other treatments as indicated by the registered nurse and other care professionals.
• Actively participating in group work and therapeutic activities under the supervision of a registered nurse and other care professionals.
• Offering support to service users through effective communication and promoting communication with patients who have difficulties.
• Accompanying a service user to an appointment, shopping, or a visit to a community service.

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. There are many benefits of working for LYPFT including employee wellbeing support, annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and education support alongside a range of discounts.

As a health care support worker, you will be expected to work with service users, their carers and members of the multi-disciplinary team, to provide care to those with complex mental health and physical health care needs. The successful candidate will be positive and enthusiastic in their approach, with a calm and confident manner when dealing with the needs of the service users. You will have excellent communication skills, and will demonstrate that you have the ability to form and maintain therapeutic relationships with service users and their carers. You will be able to demonstrate a genuine interest in, and be committed to, involving service users in all aspects of their care.

The role requires the successful candidate to support and promote the individual assessment, care and therapeutic interventions for each service user as part of their rehabilitation.

We Are Looking For Individuals Who:

• Have ideally some previous experience of working in a health care setting.
• An understanding of how physical and mental ill health can impact a person's ability to function and engage in all aspects of life.
• Have excellent communication skills and understand how to build rapport and establish positive therapeutic relationships with service users and their carers.
• Contribute to the planning and delivery of care for service users in a multidisciplinary rehabilitation setting.
• Be positive and enthusiastic in your approach, alongside adopting a calm and confident manner when dealing with the needs of the service users and their carers.
• Act as a positive role model showing a professional and caring attitude towards service users, carers and members of the multidisciplinary team.
• Have a genuine interest in, and be committed to, involving service users in all aspects of their care and treatment.
• Support, promote and assist in the individual assessment, care and interventions for each service user.
• Assist in the facilitation of a wide range of therapeutic groups available at NICPM to service users.
• Be able to develop and explore creative ideas that support service users in their rehabilitation and recovery.
• Maintain and contribute to a safe and therapeutic working environment.

We recruit people based on their values and believe that their lived experience is an advantage. We seek out potential, not perfection, and this means that together we are as diverse as the communities we care for.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.