At a Glance
- Tasks: Create engaging social media content and manage platforms like Instagram and LinkedIn.
- Company: Transreport, a tech company focused on accessibility in rail travel.
- Benefits: Gain hands-on experience, develop creative skills, and work in a supportive team.
- Other info: Join a fast-paced team with opportunities for growth and learning.
- Why this job: Make a real impact in inclusive transport while honing your digital storytelling skills.
- Qualifications: Strong interest in social media, good copywriting skills, and creativity.
The predicted salary is between 25000 - 32000 £ per year.
Location: London
Type: Full time internship / 6 months / Starting mid-July 2026 or at latest early August
Role Overview
Accessible rail travel depends on systems that work reliably in live environments. Our Passenger Assistance Management System turns passenger assistance requests into coordinated action inside live rail operations. We are hiring a Social Media Intern to support Transreport’s social media and content activity, with a primary focus on engaging consumer audiences through Instagram. The role will also support LinkedIn and other B2B social media activities, though these will form a smaller part of the internship. This is a hands-on role suited to someone creative, organised and interested in inclusive transport, accessibility, digital content and brand storytelling.
The intern will support day to day social media planning, content creation, copywriting, scheduling and multimedia asset creation across Transreport and Passenger Assistance channels. They will help develop editorial calendars, write post copy, create visual and multimedia content, schedule posts, support the creation and distribution of B2C newsletters, and maintain consistent communications across business and customer audiences.
Strategic Context
Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere. As a Series A technology company and recipient of a King’s Award, we operate across the UK, Japan and the EU, delivering award-winning accessibility and safety platforms that have supported over 10 million assistance requests for more than 1.8 million users. As our social media and content activity continues to grow, we are looking to expand our capacity to deliver consistent, high-quality output across our channels.
Tasks
- Social Media Planning and Management
- Support the management of the B2C social media channel in priority; B2B as a secondary focus.
- Create and maintain the editorial calendar.
- Plan content around company priorities, campaigns, events, product updates, and sector news.
- Schedule and post content to help ensure regular, consistent social media output.
- Monitor social media channels and support basic engagement where appropriate.
- Maintain brand consistency across all social content.
- Content Creation
- Write clear, engaging and accessible copy.
- Repurpose existing articles, case studies, reports, videos and internal updates into social content.
- Create simple branded assets, including graphics, illustrations, copy based designs, photos and short videos.
- Ensure copy and visuals reflect Transreport and Passenger Assistance tone of voice, accessibility standards and brand guidelines.
- Identify trends, insights and opportunities to improve content effectiveness and audience engagement.
- Support the creation of the B2C newsletter.
- Content Coordination
- Gather information from internal teams to support social media content.
- Help maintain content plans, asset folders and publishing schedules.
- Support content around events, filming days, conferences, launches and awareness days.
- Social Media Analytics and Reporting
- Monitor social media performance across the different channels and track key metrics including reach, engagement, follower growth, impressions and content performance.
- Monitor newsletter performance metrics, including open rates and click-through rates, and help identify opportunities for improvement.
Requirements
- Must Haves
- Strong interest in social media, content creation, and digital storytelling.
- Good copywriting skills and attention to detail.
- Creative eye for visual content and layout.
- Confidence using social media platforms, especially Instagram and LinkedIn.
- Ability to create simple graphics, videos, or visual assets.
- Strong organisational skills.
- Ability to manage tasks and deadlines with support.
- Interest in accessibility, inclusive design, transport, technology, or social impact.
- Willingness to learn and take feedback.
- Understanding of social media metrics and performance measurement.
- Ability to manage Sendgrid or Mailchimp.
- Ability to work proactively and independently across a range of tasks in a lean, fast-moving team.
- Nice to Haves
- Experience creating social media content for a brand, organisation, university society, charity, or personal project.
- Experience using Canva.
- Video editing experience.
- Photography or image editing skills.
- Awareness of accessibility best practice in content creation.
- Experience using Notion, SharePoint, or similar planning tools.
Tools and Platforms
- Meta Business Suite
- Canva
- Notion
- SharePoint
- Adobe Creative Suite, where relevant
- SendGrid
- Figma, where relevant
How We Work
Ownership over hierarchy. Clarity over unnecessary process. Impact over activity. We’re looking for people who like solving problems, building quickly, and turning ideas into working systems.
Social Media Intern(6 Months Internship) in London employer: Transreport Limited
Transreport is an innovative technology company dedicated to enhancing accessibility in rail travel, making it an excellent employer for those passionate about social impact and digital storytelling. Located in London, we foster a dynamic work culture that encourages creativity and collaboration, offering interns the chance to develop their skills in social media management and content creation while contributing to meaningful projects that improve travel for everyone. With a commitment to employee growth and a supportive environment, this internship provides a unique opportunity to gain hands-on experience in a fast-paced, award-winning organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Intern(6 Months Internship) in London
✨Join Marketing Meetups and Workshops
Keep an eye out for local marketing meetups and workshops. These events are a goldmine for meeting professionals in the marketing-communications field and getting your face known. Plus, while you're there, don’t hesitate to ask questions or share your insights—being active can make you unforgettable!
✨Get Involved in University Projects
Leverage any marketing projects or initiatives at your university. This is a fantastic way to build real-world experience and show potential employers you’ve got the chops. Plus, it gives you great content for discussions during your interviews and a chance to build contacts in the industry.
✨Show Off Your Skills Online
Consider creating a portfolio website showcasing your marketing-communications work. Whether it’s a blog, social media campaigns, or digital content, having a visual representation of your skills can be really impactful. Make sure to share this on platforms like LinkedIn—and don’t forget to tag Transreport Limited when you apply!
✨Connect with Alumni in the Field
Reach out to alumni from your university who are in marketing-communications. They can provide insights into the industry and might even have tips about internship opportunities. Plus, they’ve been in your shoes, so they can offer advice on how to stand out in your applications, especially for positions like the one at Transreport Limited.
We think you need these skills to ace Social Media Intern(6 Months Internship) in London
Some tips for your application 🫡
Show Off Your Creativity!:In marketing communications, creativity is key, so don’t hold back! Consider including a creative element in your CV or cover letter, maybe a unique design or a marketing campaign you’ve conceptualised. This showcases not just your skills, but also your personality!
Demonstrate Your Passion:Since this is an internship, employers like Transreport Limited want to see your motivation to learn and grow in the field. In your cover letter, share what excites you about marketing and any related projects you’ve been part of. Highlight those experiences to showcase your enthusiasm for the role.
Engineered for Teamwork:Marketing is all about collaboration, so make sure to include examples in your application that demonstrate how you’ve successfully worked in a team. Talk about any group projects or campaigns you’ve worked on during your studies or previous roles; this will give a solid indication of your teamwork abilities to Transreport Limited.
Research and Reference:Don't forget to do a bit of homework on Transreport Limited! Mention something specific about their recent campaigns or values that resonate with you in your cover letter. Tailoring your application to reflect an understanding of their work shows your genuine interest and could really make your application stand out.
How to prepare for a job interview at Transreport Limited
✨Show off Your Creativity
In marketing communications, creativity is key! Be prepared to showcase examples of your past work, whether that’s social media campaigns, copywriting pieces, or even graphic designs. We can also think about sharing how you’d approach a fictional campaign related to Transreport Limited—this shows your innovative thinking and fits perfectly with the internship vibe.
✨Know Your Digital Tools
Familiarise yourself with the digital tools commonly used in marketing communications, like Google Analytics, Canva, or social media scheduling platforms. You might get some technical questions about how you would use these tools in a real-world situation, so let’s brush up on our knowledge and get comfortable discussing them!
✨Be Ready to Discuss Trends
Stay in the loop with the latest marketing trends and case studies. It might be beneficial to read up on recent successful campaigns relevant to Transreport Limited’s industry. Having these insights ready can help us impress the interviewers and demonstrate our enthusiasm and proactive approach to this internship.
✨Highlight Your Willingness to Learn
Since this is an internship, showing your eagerness to learn and grow is crucial. Prepare to talk about how you’ve tackled new challenges in the past and what skills you’re excited to develop during your time at Transreport Limited. Our mindset should be about building a relationship and showing that we’re enthusiastic team players!
