At a Glance
- Tasks: Lead product strategy for a high-impact B2B SaaS platform in the rail industry.
- Company: Innovative tech company focused on accessibility in rail travel.
- Benefits: Private healthcare, hybrid work, 25 days holiday, and volunteering leave.
- Other info: Join a diverse team with a culture of ownership and impact.
- Why this job: Make a real difference in accessible travel while driving product innovation.
- Qualifications: Experience in B2B software, strong leadership, and strategic skills required.
The predicted salary is between 60750 - 74250 £ per year.
Accessible rail travel depends on systems that work reliably in live environments. Our Passenger Assistance platform turns passenger assistance requests into coordinated action inside live rail operations. We are expanding our Product team and looking for a Senior Product Manager to take ownership of a high-impact, technically complex portfolio at the heart of our Passenger Assist platform.
You will be the strategic product lead for our enterprise operational platform and customer-facing applications, responsible for managing a complex array of products across multiple large rail operator clients. You'll balance B2C passenger experience with B2B enterprise constraints, navigating competing roadmaps, client-specific demands, and long-term platform scalability. This is a role that requires strategic conviction, architectural discipline, and the confidence to hold the line on product decisions under pressure.
Strategic Context
Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere. As a Series A technology company and recipient of a King's Award, we operate across the UK, Japan and the EU, delivering award-winning accessibility and safety platforms that have supported over 10 million assistance requests for more than 1 million users. With increasing product complexity and multi-market expansion, we are hiring to ensure sustainable, scalable growth without compromising platform consistency.
Responsibilities
- Client Platform Management: Collaborate with internal stakeholders to develop roadmaps that balance individual client needs with platform-wide improvements. Synthesise diverse and often conflicting requirements from multiple clients (transport operators, government bodies and passengers) into a coherent product vision. Make difficult prioritisation decisions, clearly articulating trade-offs and rationale to stakeholders. Identify patterns across client requests to build scalable features that solve multiple use cases rather than bespoke solutions.
- Strategic Product Planning and Roadmap: Collaborate with internal stakeholders to develop roadmaps that balance individual client needs with platform-wide improvements. Synthesise diverse and often conflicting requirements from multiple clients (transport operators, government bodies and passengers) into a coherent product vision. Make difficult prioritisation decisions, clearly articulating trade-offs and rationale to stakeholders. Identify patterns across client requests to build scalable features that solve multiple use cases rather than bespoke solutions.
- Product Development and Execution: Oversee the full product lifecycle, from development through to go-to-market. Drive and implement agile product development practices. Ensure high product quality and deliver value using data-driven insights to validate and challenge decisions. Communicate proactively with Engineering, Commercial, Client Success and senior leadership, surfacing risks and decisions before they become blockers. Build trust with clients while maintaining clear boundaries around product direction and architectural principles. Distinguish between client-specific pain points and systemic platform issues requiring fundamental change.
Requirements
Must Haves:
- Bachelor's degree in Business, Computer Science or Engineering. A Master's degree is a plus.
- Proven experience with B2B software products in a B2C environment, ideally within a regulated industry.
- Demonstrated ability to launch competitive products.
- Strong strategic, analytical and leadership skills.
- Excellent communication skills with the ability to communicate effectively to different audiences.
- Customer-first mindset with a passion for creating outstanding user experiences.
- Knowledge of agile development and product management best practices.
- Comfortable working autonomously and embracing the ambiguity that comes with a Series A environment.
Nice to Haves:
- Master's degree in a relevant discipline.
Benefits
- Private healthcare after your probation (including children)
- Hybrid working model
- 25 days holiday
- Volunteering Leave
- Free flu jab for you and your family
Culture & Operating Principles
We value: Ownership over hierarchy, Clarity over bureaucracy, Impact over job titles. We operate with high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes.
Diversity
We are a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, we will work with you to make the process as accessible as possible.
Senior Product Manager (B2B SaaS | Hybrid | UK) in London employer: Transreport Limited
Transreport is an exceptional employer that champions innovation and accessibility in travel technology. With a strong focus on employee ownership and impact, you will have the opportunity to create meaningful content that directly influences sales conversations and helps improve the travel experience for disabled and older passengers. Located in a dynamic environment, we foster a collaborative work culture that encourages personal growth and the use of cutting-edge AI tools, ensuring that your contributions are both valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (B2B SaaS | Hybrid | UK) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Transreport Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Transreport Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Transreport Limited through your school's career services!
We think you need these skills to ace Senior Product Manager (B2B SaaS | Hybrid | UK) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager (B2B SaaS | Hybrid | UK), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager (B2B SaaS | Hybrid | UK) position at Transreport Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Transreport Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
