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- Tasks: Provide top-notch 3rd line IT support remotely and on-site in Central London.
- Company: Join a leading Managed Service Provider focused on Cloud Solutions.
- Benefits: Great team culture, career development, and opportunities to work with cutting-edge technology.
- Why this job: Make a real impact while advancing your career in a supportive environment.
- Qualifications: Experience in 3rd line support and knowledge of Windows, Mac OS, and cloud technologies.
- Other info: Perfect for those eager to grow in a dynamic and successful company.
The predicted salary is between 36000 - 60000 £ per year.
A talented 3rd Line IT Support Engineer is required by a successful Managed Services company who specialise in providing IT support to the private and public sectors. Based near Wembley, you’ll provide 3rd line support services both remotely and on client sites in Central London.
You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does.
Skills Required (the majority of):
- 3rd Line IT support experience
- Windows and Mac OS environments
- Previous experience of working for a Managed Service Provider
- Any knowledge of VMware or Citrix
- Installation and support of client servers
- Azure
- IP addressing, subnets, firewall implementation, routing
- Microsoft certifications would be advantageous (Any of MCITP / MCSE / MCP / MCSA)
- Office 365 / Windows Server / Active Directory / SharePoint
Who would the role suit?
An experienced 3rd Line IT Support Engineer who is looking to make a difference and progress within a successful and growing company.
3rd Line Support in London employer: Transputec
Contact Detail:
Transputec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in Managed Service Providers. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've worked on. Highlight your experience with Windows, Mac OS, and any cloud solutions you've tackled.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it gives us a chance to see your application in the best light possible!
We think you need these skills to ace 3rd Line Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3rd line IT support experience and any relevant skills like Windows and Mac OS. We want to see how your background fits with what we do, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team. Mention any experience with Managed Service Providers or cloud solutions to grab our attention.
Show Off Your Certifications: If you’ve got any Microsoft certifications or experience with VMware, Citrix, or Azure, make sure to include them in your application. We love seeing candidates who are committed to their professional development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Transputec
✨Know Your Tech Inside Out
Make sure you brush up on your 3rd line support skills, especially around Windows and Mac OS environments. Be ready to discuss your experience with VMware, Citrix, and Azure, as well as any relevant Microsoft certifications you hold. This will show that you're not just familiar with the tech, but that you can really get into the nitty-gritty.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in the past. Think about times when you had to troubleshoot a tricky problem or implement a solution under pressure. This will demonstrate your ability to think critically and act decisively, which is crucial for a 3rd Line Support role.
✨Emphasise Teamwork and Development
Since the company values team development, be sure to highlight your experiences working collaboratively in a team setting. Talk about how you've contributed to team success and how you value continuous learning and improvement. This aligns perfectly with their focus on team ethic.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to IT support and their future projects. This shows your genuine interest in the role and helps you assess if the company culture fits your style. Plus, it gives you a chance to engage with the interviewers and make a memorable impression.
