The core role will be working as a Rail Replacement Coordinator across Scotland rail network, during times of disruption and pre-planned work, we also have some requirement to assist our special events teams.
We expect you to be customer focused in everything you do, so that we provide a fantastic experience for people travelling with us. Even when things may not be running so smoothly, you need to ensure customers are kept informed throughout their journey.
Some duties may be of a safety critical nature and will require a safety critical medical. You will be trained to carry out all aspects of the role including managing different situations during times of disruption, including ensuring buses and trains run on time, making announcements, carrying out appropriate safety duties, and assisting with customer service and revenue. You’ll receive classroom and depot based training to ensure you have all the knowledge and skills you need to help ensure our services smoothly and safely.
#J-18808-Ljbffr
Read more in Kilwinning employer: Transport UK Rail Replacement
As a Rail Replacement Coordinator with Greater Anglia, you will enjoy the ultimate flexibility in your work schedule, allowing you to choose when and where you work. Our supportive work culture prioritises customer service and safety, providing comprehensive training to equip you with the skills needed for success. With competitive pay and access to an employee assistance programme, we are committed to fostering your growth and ensuring a rewarding experience in the vibrant Greater Anglia region.
Contact Details:
Transport UK Rail Replacement Recruitment Team
