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- Tasks: Coordinate and oversee rail replacement operations to keep passengers moving smoothly.
- Company: Join a dynamic team at TUK Rail Replacement, part of Greater Anglia.
- Benefits: Enjoy a competitive salary, generous sick pay, and discounts at popular retailers.
- Why this job: Make a real impact in transport operations while developing your skills.
- Qualifications: Experience in events or transport, strong organisational and communication skills.
- Other info: Flexible hours with opportunities for travel and career growth.
The predicted salary is between 30000 - 41000 £ per year.
Application Deadline: 13 February 2026
Department: TUK Rail Replacement
Employment Type: Full Time
Location: Greater Anglia
Reporting To: Contract Manager
Compensation: £35,000 - £41,000 / year
Description
Are you highly organised, proactive, and motivated by delivering exceptional transport operations? Transport UK Rail Replacement (TUKRR) is looking for a Duty Manager to join our regional team supporting the Greater Anglia network. This is a key role at the heart of our rail replacement service—helping to plan, deliver and oversee both scheduled and emergency transport operations that keep passengers moving when rail services are disrupted.
Key Responsibilities
- Prepare and allocate predefined schedules using our BRAS system.
- Build strong relationships with bus and coach operators to secure required vehicles.
- Arrange coordinator cover and maintain all required daily documentation.
- Support both pre-planned and emergency operations, including participation in the 24-hour emergency rota.
- Produce preliminary accident/incident documentation in line with TUKRR processes.
- Ensure suppliers adhere to all policies, legal requirements, and compliance standards (including GDPR and QSHE).
- Work with the Senior Management Team to support pricing, commercial modelling and strategic decision-making.
- Identify trends, risks, and operational challenges and propose solutions.
- Contribute to continuous improvement and team development in a fast-paced environment.
What We’re Looking For
- Experience in the events or transport sector.
- A driven, self-starting individual with excellent organisational skills.
- Strong communication skills and the ability to build internal and external relationships.
- A confident user of Microsoft Office applications and SharePoint.
- Someone who can challenge professionally, think commercially, and drive value.
- A team player genuinely committed to delivering high-quality operations.
Personal Requirements
- Flexibility to travel to other TUK sites as needed.
- Ability to work varied hours, this post will be 40 hours per week, working 5 days out of 7.
- Full UK driving licence.
Our Values
We’re looking for someone who embodies our core values: Genuine, Professional, Inclusive, Proactive. You’ll model respectful behaviour, support wellbeing and inclusion initiatives, and contribute to continuous improvement across the organisation.
Why Join Us?
This is an exciting opportunity to make a real impact within a dynamic and expanding operational environment. You’ll be part of a dedicated team ensuring seamless travel experiences for thousands of passengers every day. You'll also access a range of company perks including:
- Competitive salary
- Generous Company Sick Pay Scheme and online GP service
- Access to our employee assistance programme
- Access to discounts for popular retailers
Duty Manager - Greater Anglia in London employer: Transport UK London Bus
Contact Detail:
Transport UK London Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Greater Anglia in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at TUK Rail Replacement. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research TUKRR’s operations and values. Be ready to discuss how your experience aligns with their needs, especially in planning and coordinating transport services. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Duty Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us. Let’s get you on board!
We think you need these skills to ace Duty Manager - Greater Anglia in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in transport or events, and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our values. Be genuine and professional—show us who you are!
Showcase Your Communication Skills: As a Duty Manager, strong communication is key. In your application, give examples of how you've built relationships in previous roles. We love seeing candidates who can connect with others effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Transport UK London Bus
✨Know Your Stuff
Make sure you understand the role of a Duty Manager and the key responsibilities involved. Familiarise yourself with the Greater Anglia network and the BRAS system, as well as any recent news about TUK Rail Replacement. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Think about times when you successfully coordinated events or managed transport operations. Be ready to discuss how you handle scheduling and resource allocation under pressure.
✨Build Relationships
Since the role involves working closely with various stakeholders, be prepared to talk about your communication skills. Share instances where you’ve built strong relationships with external partners or team members, and how that contributed to successful outcomes.
✨Embrace Flexibility
The job requires flexibility in hours and travel. Be honest about your availability and willingness to adapt. You might want to mention any previous roles where you had to work varied hours or respond to emergencies, showcasing your proactive approach.
