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- Tasks: Manage customer experiences during rail disruptions and ensure safety across Scotland.
- Company: Regional transport provider committed to excellent service.
- Benefits: Flexible hours, competitive pay at £14.06 per hour, and additional perks.
- Why this job: Make a real difference in customer experiences while working flexibly.
- Qualifications: Strong decision-making skills and attention to detail required.
- Other info: Extensive training provided for safety-critical tasks.
The predicted salary is between 14 - 16 £ per hour.
A regional transport provider is seeking a Rail Replacement Coordinator to manage customer experiences during disruptions and ensure operational safety across Scotland. This role requires strong decision-making skills and attention to detail, as well as a willingness to undergo extensive training for safety-critical tasks. Flexible work hours are part of the role, with compensation set at £14.06 per hour along with various other benefits offered.
Rail Disruption Response Lead - Flexible Hours (Scotland) in Glasgow employer: Transport UK London Bus
Contact Detail:
Transport UK London Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Disruption Response Lead - Flexible Hours (Scotland) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the transport industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to decision-making and customer service. We recommend role-playing with a friend to get comfortable with your responses and showcase your attention to detail.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role offers flexible hours, make sure to mention your availability and willingness to adapt to changing schedules during interviews.
✨Tip Number 4
Apply through our website for the best chance of landing that Rail Disruption Response Lead role. We keep our listings updated, so you’ll be the first to know about new opportunities!
We think you need these skills to ace Rail Disruption Response Lead - Flexible Hours (Scotland) in Glasgow
Some tips for your application 🫡
Show Your Decision-Making Skills: In your application, highlight any experiences where you've had to make quick decisions under pressure. We want to see how you handle challenges, especially in a customer-focused environment like rail disruptions.
Attention to Detail is Key: Make sure to emphasise your attention to detail in your written application. Whether it's through past roles or specific examples, we need to know that you can keep everything running smoothly during disruptions.
Flexibility is a Must: Since this role offers flexible hours, mention your availability and willingness to adapt. We appreciate candidates who can work around the needs of our customers and the operational demands.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Transport UK London Bus
✨Know Your Stuff
Make sure you understand the ins and outs of rail disruption management. Brush up on customer service principles and safety protocols, as these will be key in your role. Familiarise yourself with common disruptions and how they are typically handled.
✨Showcase Decision-Making Skills
Prepare examples from your past experiences where you had to make quick decisions under pressure. This role requires strong decision-making skills, so be ready to discuss how you approach problem-solving and ensure operational safety.
✨Flexibility is Key
Since the job offers flexible hours, be prepared to discuss your availability and how you can adapt to changing schedules. Highlight any previous experience you have with flexible working arrangements to show you're a good fit.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to customer experience during disruptions. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
