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- Tasks: Coordinate and oversee rail replacement operations to keep passengers moving smoothly.
- Company: Join TUK Rail Replacement, a dynamic team in the transport sector.
- Benefits: Enjoy a competitive salary, generous sick pay, and discounts at popular retailers.
- Why this job: Make a real impact on travel experiences for thousands of passengers daily.
- Qualifications: Experience in transport or events, strong organisational and communication skills.
- Other info: Flexible hours with opportunities for travel and career growth.
The predicted salary is between 35000 - 41000 £ per year.
Application Deadline: 13 February 2026
Department: TUK Rail Replacement
Employment Type: Full Time
Location: Greater Anglia
Reporting To: Contract Manager
Compensation: £35,000 - £41,000 / year
Description
Are you highly organised, proactive, and motivated by delivering exceptional transport operations? Transport UK Rail Replacement (TUKRR) is looking for a Duty Manager to join our regional team supporting the Greater Anglia network. This is a key role at the heart of our rail replacement service—helping to plan, deliver and oversee both scheduled and emergency transport operations that keep passengers moving when rail services are disrupted.
Key Responsibilities
- Prepare and allocate predefined schedules using our BRAS system.
- Build strong relationships with bus and coach operators to secure required vehicles.
- Arrange coordinator cover and maintain all required daily documentation.
- Support both pre-planned and emergency operations, including participation in the 24-hour emergency rota.
- Produce preliminary accident/incident documentation in line with TUKRR processes.
- Ensure suppliers adhere to all policies, legal requirements, and compliance standards (including GDPR and QSHE).
- Work with the Senior Management Team to support pricing, commercial modelling and strategic decision-making.
- Identify trends, risks, and operational challenges and propose solutions.
- Contribute to continuous improvement and team development in a fast-paced environment.
What We’re Looking For
Skills & Experience
- Experience in the events or transport sector.
- A driven, self-starting individual with excellent organisational skills.
- Strong communication skills and the ability to build internal and external relationships.
- A confident user of Microsoft Office applications and SharePoint.
- Someone who can challenge professionally, think commercially, and drive value.
- A team player genuinely committed to delivering high-quality operations.
Personal Requirements
- Flexibility to travel to other TUK sites as needed.
- Ability to work varied hours, this post will be 40 hours per week, working 5 days out of 7.
- Full UK driving licence.
Our Values
We’re looking for someone who embodies our core values: Genuine, Professional, Inclusive, Proactive. You’ll model respectful behaviour, support wellbeing and inclusion initiatives, and contribute to continuous improvement across the organisation.
Why Join Us?
This is an exciting opportunity to make a real impact within a dynamic and expanding operational environment. You’ll be part of a dedicated team ensuring seamless travel experiences for thousands of passengers every day. You’ll also access a range of company perks including:
- Competitive salary
- Generous Company Sick Pay Scheme and online GP service
- Access to our employee assistance programme
- Access to discounts for popular retailers
Duty Manager - Greater Anglia in City of Westminster employer: Transport UK London Bus
Contact Detail:
Transport UK London Bus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Greater Anglia in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees at TUK Rail Replacement on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their values and recent projects. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you'd handle specific challenges in transport operations—this is your chance to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager - Greater Anglia in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in transport or events, and showcase those organisational skills we’re after. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values. Be genuine and show us your proactive side!
Showcase Your Communication Skills: As a Duty Manager, strong communication is key. In your application, give examples of how you've built relationships in previous roles. We love seeing candidates who can connect with both internal teams and external partners.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Transport UK London Bus
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role and its responsibilities. Familiarise yourself with the key tasks like coordinating rail replacement activities and working with bus operators. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Duty Manager, being organised is crucial. Prepare examples from your past experiences where you've successfully managed schedules or coordinated events. Highlight how your organisational skills can contribute to smooth operations, especially during emergencies.
✨Build Rapport with Interviewers
Strong communication skills are essential for this role. During the interview, engage with your interviewers by asking questions and showing interest in their experiences. Building a connection can leave a lasting impression and demonstrate your ability to foster relationships, which is key in this job.
✨Emphasise Your Problem-Solving Abilities
Be ready to discuss how you've identified trends or operational challenges in previous roles and the solutions you proposed. This aligns with the company's focus on continuous improvement and shows that you can think commercially and drive value in a fast-paced environment.
