Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote digital self-service options.
- Company: A respected local authority in Barnsley with a friendly team.
- Benefits: Generous leave, flexible hours, and wellbeing initiatives.
- Why this job: Join a supportive team and make a difference in the community.
- Qualifications: Level 2/3 qualification or equivalent and customer service experience.
- Other info: Full-time role with a competitive salary of £26,824 to £30,024.
The predicted salary is between 26824 - 30024 £ per year.
A well-respected local authority in Barnsley is seeking a Customer Service Officer to join their friendly team. The role involves providing high-quality customer service through various channels and promoting digital self-service options.
Responsibilities
- Provide high-quality customer service through various channels.
- Promote digital self-service options.
Qualifications
- Level 2/3 qualification or equivalent.
- Experience in a customer service environment.
Benefits
- Generous leave policy
- Flexible working hours
- Wellbeing initiatives
This position is full-time and offers a salary ranging from £26,824 to £30,024 per annum.
Customer Service Officer – Pension Fund & Digital Support in Barnsley employer: Transport & Logistics Company
Contact Detail:
Transport & Logistics Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer – Pension Fund & Digital Support in Barnsley
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face in the role and how you'd handle them. Being prepared will boost your confidence during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Service Officer – Pension Fund & Digital Support in Barnsley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service. We want to see how your skills align with the role of a Customer Service Officer, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Digital Support: Since promoting digital self-service options is key, let us know about your enthusiasm for technology and how you've used it to enhance customer experiences in the past. This will help us see you as a great fit for our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your main points stand out. This will help us quickly understand why you’re the right person for the job!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Transport & Logistics Company
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those relevant to the pension fund sector. Be ready to discuss how you’ve handled customer queries in the past and how you can apply that experience to promote digital self-service options.
✨Familiarise Yourself with Digital Tools
Since the role involves promoting digital self-service, make sure you’re comfortable with common digital tools and platforms. Research any specific systems the local authority might use, and be prepared to share your thoughts on how to enhance user experience.
✨Showcase Your Communication Skills
Effective communication is key in customer service. During the interview, demonstrate your ability to convey information clearly and empathetically. Use examples from your previous roles where you successfully resolved issues or improved customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, the challenges they face, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
