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For Companies At a Glance
- Tasks: Lead engagement projects to shape public transport developments in Wales.
- Company: Join Transport for Wales, a diverse team transforming transport for a sustainable future.
- Benefits: Enjoy a supportive work environment with opportunities for personal development and Welsh language skills enhancement.
- Why this job: Make a real impact on community transport while working in an inclusive and innovative culture.
- Qualifications: Experience in public engagement and strong communication skills are essential.
- Other info: This is a 2-year fixed-term contract; Welsh language skills are a plus but not required.
The predicted salary is between 36000 - 60000 £ per year.
At Transport for Wales, we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
We’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing. We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
- The Senior Engagement Officer will co-develop, manage and deliver a strategic programme of engagement projects to support the delivery of major transport developments.
- Manage specific engagement projects across the Cardiff Capital Region and more widely, to support the delivery of major transport projects and ensure they are delivered with stakeholder and community input and involvement.
- Ensure continuous identification of stakeholder and community groups, by mapping and networking. Aligning all mapping to TfW led major projects, including - but not limited to - Cardiff Central Enhancements Programme, Cardiff Crossrail and South Wales Metro project.
- Support the Stakeholder Manager by building, managing, and maintaining relationships with regional stakeholder groups, supported by Engagement Officer(s) to ensure all engagement projects link back to strategic priorities.
- Develop activity plans to gather local input and feedback that can help shape improvement projects, feeding the outputs into detailed designs for transport improvements and multi modal integration and feedback reports.
Who we’re looking for
- Demonstrable experience of working in a local public facing role and delivering engagement projects.
- Strong experience of managing public engagement and/or consultation for major enhancement projects.
- Credible communication skills and evidence of building sustainable working relationships.
- Experience of delivering positive outcomes for stakeholders, through dedicated ownership of relationships and the ability to problem solve.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role. Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details. TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful. This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible. Please note, we reserve the right to close this vacancy early if we receive sufficient applications. If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered. Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Senior Engagement Officer | Uwch Swyddog Ymgysylltu employer: Transport for Wales
Contact Detail:
Transport for Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engagement Officer | Uwch Swyddog Ymgysylltu
✨Tip Number 1
Familiarise yourself with Transport for Wales' current projects and initiatives. Understanding their major transport developments, like the Cardiff Central Enhancements Programme and South Wales Metro project, will help you speak knowledgeably about how your experience aligns with their goals during any discussions.
✨Tip Number 2
Network with professionals in the public engagement sector, especially those who have worked on similar projects. Attend local events or webinars related to transport and community engagement to build connections that could provide insights or referrals.
✨Tip Number 3
Showcase your communication skills by preparing to discuss specific examples of how you've successfully managed stakeholder relationships in the past. Be ready to explain how you’ve navigated challenges and delivered positive outcomes in previous roles.
✨Tip Number 4
If you have any Welsh language skills, even at a basic level, be sure to highlight them. While not essential, demonstrating a willingness to engage with the Welsh language can set you apart and show your commitment to the community Transport for Wales serves.
We think you need these skills to ace Senior Engagement Officer | Uwch Swyddog Ymgysylltu
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in public engagement and project management. Use specific examples that demonstrate your ability to manage stakeholder relationships and deliver positive outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable transport and how your skills align with the role's responsibilities. Mention any experience you have with community engagement and how it relates to Transport for Wales' mission.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated with diverse groups. Highlight any experience you have in building sustainable working relationships.
Highlight Welsh Language Skills: If you have any proficiency in Welsh, be sure to mention it in your application. Even if it's not essential, it shows your willingness to engage with the local community and aligns with Transport for Wales' values.
How to prepare for a job interview at Transport for Wales
✨Showcase Your Engagement Experience
Make sure to highlight your previous experience in managing public engagement projects. Be ready to discuss specific examples where you successfully built relationships with stakeholders and how those efforts led to positive outcomes.
✨Demonstrate Communication Skills
Since the role requires credible communication skills, prepare to showcase your ability to convey information clearly and effectively. Consider sharing instances where your communication skills helped resolve issues or foster collaboration.
✨Understand Transport for Wales' Mission
Familiarise yourself with Transport for Wales' goals and initiatives, especially regarding sustainable transport. Being able to articulate how your values align with their mission will demonstrate your genuine interest in the role.
✨Prepare for Welsh Language Questions
While Welsh language skills are not essential, showing a willingness to learn or improve your Welsh can be a plus. If you have any experience with the language, be sure to mention it, and express your enthusiasm for developing these skills further.
