At a Glance
- Tasks: Lead strategic retail and ticketing initiatives to enhance customer experience and revenue protection.
- Company: Transport for Wales, transforming travel across the region with a focus on sustainability.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Join us in revolutionising transport in Wales and make a real difference.
- Qualifications: Proven leadership in retail or revenue protection within the transport sector.
- Other info: Diverse teams drive better decisions and innovation; we welcome applicants from all backgrounds.
The predicted salary is between 48000 - 84000 £ per year.
Darparu arweinyddiaeth strategol ar gyfer swyddogaeth manwerthu a thocynnau'r sefydliad, gan sicrhau bod strategaethau hirdymor yn cael eu datblygu a'u cyflawni, perfformiad gweithredol effeithiol, goruchwyliaeth ariannol a diogelu refeniw sy'n cefnogi nodau'r sefydliad ar draws pob math o drafnidiaeth.
Cyfrifoldebau'r swydd:
- Arwain y gwaith parhaus o ddylunio a gweithredu map manwerthu a thocynnau pum mlynedd.
- Trafnidiaeth Cymru yn strategol drwy ddefnyddio gwybodaeth cwsmeriaid a dadansoddiad o'r farchnad i wneud y gorau o'r gymysgedd o sianeli aml-ddull.
- Sbarduno'r gwaith o fabwysiadu tocynnau clyfar, lleihau costau gweithredu, a lliniaru twyll drwy gynlluniau gweithredu sy'n cael eu hadnewyddu'n flynyddol.
- Arwain y gwaith o foderneiddio a rheoli'r ystad manwerthu'n barhaus ar draws y maes Rheilffyrdd a masnachfreinio Bysiau yn y dyfodol.
- Mynd ati'n rhagweithiol i oruchwylio cyllideb gweithredu flynyddol o £6m.
- Arwain y gwaith o ganfod, dadansoddi a lliniaru twyll manwerthu o'r dechrau i'r diwedd.
Am beth rydyn ni'n chwilio:
- Arbenigedd amlwg mewn manwerthiant ym myd trafnidiaeth a systemau diogelu rhag twyll/refeniw.
- Profiad amlwg o arwain a gwreiddio diwylliant sy'n canolbwyntio ar gwsmeriaid.
- Sgiliau rhyngbersonol rhagorol a sgiliau dylanwadu.
- Profiad amlwg o ysgogi gwelliant parhaus ar draws prosesau a systemau.
Er nad yw sgiliau Cymraeg yn hanfodol ar gyfer y swydd hon, byddent yn ychwanegiad gwych at eich cais. Mae TrC yn cefnogi unrhyw un sydd eisiau dysgu Cymraeg neu wella ei sgiliau. Rydyn ni'n cynnig cyfleoedd dysgu ar-lein, cyrsiau ystafell ddosbarth, a chyllid i fynd ar gyrsiau yn y gymuned leol.
Mae Trafnidiaeth Cymru yn newid y ffordd y mae Cymru'n teithio, gan sicrhau mai trafnidiaeth cynaliadwy yw'r dewis cyntaf. Rydyn ni'n datblygu rhwydwaith trafnidiaeth integredig aml-ddull o'r enw Rhwydwaith T.
Rhowch wybod i ni am unrhyw addasiadau rhesymol y gallai fod eu hangen arnoch yn y broses recriwtio neu fel rhan o'r swydd os byddwch chi'n llwyddiannus.
Bydd yr hysbyseb hon yn cau am 23:59 ar y dyddiad cau uchod. Fodd bynnag, rydyn ni'n cadw'r hawl i wrthod derbyn mwy o geisiadau ar gyfer y swydd wag os bydd digon wedi dod i law. Felly, cyflwynwch eich cais cyn gynted â phosibl.
Head of Retail & Ticketing | Pennaeth Manwerthu a Thocynnau in Pontypridd employer: Transport for Wales
Contact Detail:
Transport for Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail & Ticketing | Pennaeth Manwerthu a Thocynnau in Pontypridd
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to retail and ticketing, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or projects in the past. Highlight your ability to drive change and improve processes, especially in customer-focused environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Transport for Wales. Let’s transform travel together!
We think you need these skills to ace Head of Retail & Ticketing | Pennaeth Manwerthu a Thocynnau in Pontypridd
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role is all about strategic leadership, don’t forget to share examples of how you've successfully led teams or projects in the past. We want to see your ability to inspire and drive results!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Transport for Wales
✨Know Your Stuff
Make sure you understand the ins and outs of retail and ticketing in the transport sector. Brush up on current trends, technologies, and challenges. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in customer-focused environments. Think about times when you successfully led a team or project, and be ready to discuss how you fostered a culture of continuous improvement.
✨Be Data Savvy
Since the role involves analysing market data and customer insights, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the organisation's goals and challenges. This shows you're not just interested in the job, but also in how you can contribute to their mission of transforming transport in Wales.