Transport for Wales is hiring for a 6-month fixed-term contact centre role based in Pontypridd. The role provides first-line support across phone, email and social channels for projects such as fflecsi and Concessionary TravelCards, with varied shifts from 7am to 7pm, Monday to Sunday.
The ideal candidate has prior customer service experience and proficiency with IT systems. Welsh language skills would be beneficial.
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First-Line CX Advisor (6‑Month Contract) – Part‑Time in Pontypridd employer: Transport for Wales
At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.
