Transport for Wales is seeking a customer service adviser to provide first line support across telephone, email and social channels for projects including fflecsi, Concessionary TravelCards and Transport for Wales Passenger Assist. The role involves flexible shifts between 7am and 7pm, Monday to Sunday, on a 14-month fixed-term contract.
Applicants should have previous customer service experience, be comfortable with IT systems and Excel, and handle high volumes of enquiries.
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Customer Experience Advisor (14-Month FTC) - Flexible Shifts in Pontypridd employer: Transport for Wales
At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.
