Transport for Wales is hiring a Welsh-speaking Customer Service Advisor to provide first-line support across multiple channels, including telephone, live chat, email and social media. You’ll handle inquiries and complaints, ensure compliance with SLAs, and support diverse TfW projects.
The role requires fluent Welsh and English, solid customer service experience, and familiarity with IT systems and MS Office. Join us on site in Wales to deliver outstanding service.
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Welsh-English Rail Customer Service Advisor in Penrhyndeudraeth employer: Transport for Wales
At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.
