Transport for Wales is recruiting a Welsh-speaking Customer Service Advisor to provide first-line support across telephony, live chat, email, and social media. You will handle enquiries, resolve issues promptly and follow established SLAs to ensure high-quality service.
Ideal candidates will have experience in customer service, strong Welsh and English communication skills, and familiarity with Microsoft Office. The role involves working on TfW projects and may require flexibility in workload.
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Rail Customer Support Advisor (Welsh & English) in Penrhyndeudraeth employer: Transport for Wales
At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.
