Transport Customer Service Supervisor: Lead & Train Teams in Penarth

Transport Customer Service Supervisor: Lead & Train Teams in Penarth

Penarth Full-Time On-site
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Transport for Wales is recruiting a Customer Service Supervisor to lead a team delivering high‑quality customer service across stations and interchanges in Wales. You will coach staff, support training plans, and ensure safety and security in operational areas.

Key duties include delivering on‑the‑job coaching, developing short training modules, and covering ticket offices and gatelines as required. Welsh language skills are welcomed but not essential.

Transport Customer Service Supervisor: Lead & Train Teams in Penarth employer: Transport for Wales

At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.

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Contact Details:

Transport for Wales Recruitment Team