IT and DS Infrastructure Operations Manager - Pontypridd, South Wales

IT and DS Infrastructure Operations Manager – Pontypridd, South Wales

Salary: CompetitiveBasis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone\’s different and has their own perspective so we\’re building a diverse team that mirrors the communities we serve. Through this we\’re determined to be one of Wales\’ leading inclusive employers. We\’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we\’re on a mission to transform transport in Wales and make it fit for the future, whether that\’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we\’re all facing.
We\’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we\’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The IT and DS Infrastructure Operations Manager is a key operational role which is responsible for the digital infrastructure that supports critical transport operations.

• Deliver and support on-premises infrastructure by managing VMware/vSphere platforms, physical hardware, databases, and backups, through proactive maintenance and disaster recovery planning, to ensure a stable, resilient, and efficient virtual environment.
• Administer Microsoft 365 services by monitoring performance, resolving issues, and maintaining operational procedures and mail systems, to ensure reliable access to collaboration and productivity tools across the organization.
• Manage Azure IaaS platforms by configuring network, storage, and compute resources, and collaborating with development teams on infrastructure-as-code, to provide scalable, cost-effective, and integrated cloud services.
• Support critical network infrastructure by overseeing WAN, switching, and wireless services, and conducting performance and capacity planning, to maintain continuous and reliable connectivity across all sites.

Who we\’re looking for

• Experience of supporting critical environments and Enterprises using:
  • Windows Servers (Servers 2022, 2019 and 2016) running on Hypervisors VMWare/vSphere.
  • Azure Infrastructure Services
  • Backup and Replication services (Veeam)
  • On premise Active Directory, Directory Services and Entra ID
  • Office 365 enterprise administration including systems maintenance with PowerShell scripting.
• Experience of configuring Office 365 service suite at an Enterprise level to ensure email flows, user security, audit compliance and license optimisation and compliance.
• Experience of designing and implementing best practices for IT infrastructure management processes and procedures including security by design, and system resilience and availability.
• Experience of designing IT infrastructure solutions that are highly secure, are resilient and perform in line with customer requirements and strategic policies.

Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.**