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Transport for Wales

Engagement Manager | Rheolwr Ymgysylltu

Pontypridd Full-Time 28800 - 43200 £ / year (est.) No home office possible

At a Glance

Tasks: Lead engagement initiatives and build relationships to enhance public transport in Wales.
Company: Transport for Wales is transforming transport for a sustainable future across the nation.
Benefits: Enjoy a diverse workplace, opportunities for personal development, and support for Welsh language skills.
Why this job: Join a mission-driven team focused on sustainability and community impact in transport.
Qualifications: Degree in Communication or relevant experience in stakeholder engagement required.
Other info: Flexible location with visits to Wrexham; inclusive employer supporting diverse communities.

The predicted salary is between 28800 - 43200 £ per year.

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Please note: this is a pan Wales role which can be based at either Wrexham or Pontypridd, with the expectation to visit Wrexham up to twice per month.

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales\’ leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Role responsibilities

The Engagement Manager will be responsible for building and owning varied transport related external relationships across Wales and its Border counties, proactively seeking input to shape the work of Transport for Wales (TfW).

• Lead external engagement on various TfW projects, themes and Initiatives, acting as the primary representative in transport-specific forums while proactively managing stakeholder relationships to gather input and enhance the impact of transport initiatives in Wales and Borders.

• Develop and implement engagement strategies and consultation plans aligned with the TfW Engagement Strategy, identifying key stakeholders, informing and involving communities, and capturing feedback via multiple mechanisms to ensure public transport meets the needs of the people it serves.

• Work with stakeholder and community groups to encourage and promote the positive benefits of public transport by proactively building relationships with varied stakeholders (user groups, education, business, tourism, transport authorities, other operators, local authorities) and working with them to Identify concerns and barriers to public transport now and in the long term.

• Work with TfW internal stakeholders to provide stakeholder and community insight to support decision making and offering positive challenge to ensure change reflects stakeholder and community needs.

Who we’re looking for

• Degree qualified in a relevant area such as Communication or public relations or have

• Demonstrable experience of managing community or stakeholder engagement initiatives.

• Experience of effectively engaging and managing multiple and varying stakeholders.

• Experience of delivering stakeholder satisfaction, identifying opportunities to solve problems and finding positive resolution for stakeholders.

Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

Next steps

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.

Please note, we reserve the right to close this vacancy early if we receive sufficient applications.

If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.

Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.

Cyfle Cyfartal

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Marketing, Other, and Administrative
Industries

Rail Transportation

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