At a Glance
- Tasks: Ensure safe and timely train operations while assisting customers.
- Company: Transport for Wales, transforming travel across the region.
- Benefits: Competitive salary, career progression, and support for Welsh language learning.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Join a dynamic team making a real difference in sustainable transport.
- Qualifications: Problem-solving skills and ability to handle stressful situations.
The predicted salary is between 31145 - 38067 £ per year.
Salary: 36,474 rising to 48,634 once qualified.
Please note: If you have taken part in the assessment or interview process for a Trainee Train Manager (Conductor) position at any location within the last six months and were unsuccessful, we are unable to reconsider your application at this time. Please do not reapply until the six-month period has passed.
Please only apply for one depot. If you are within a suitable travel distance for more than one depot, this can be discussed at the interview stage.
This advert will close early if a significant number of applications are received, please get your application in early to avoid disappointment.
We are actively recruiting for our Trainee Train Manager (Conductor) talent pool based at Machynlleth depot only. If you are already in the existing talent pool, this advert will not affect your current position.
The Role
As a Train Manager, you will ensure that Transport for Wales operate trains in a safe and timely manner whilst providing help and information to all customers.
Role responsibilities:
- Dealing with unexpected delays, situations or emergencies and reporting all delays in real-time.
- Ensuring that all duties are carried out in accordance with the Safety Responsibility Statement for the post.
- Adhering to all rules, procedures and acting on instructions.
- Having a robust understanding of railway safety and all rules and regulations; promoting a positive safety culture and awareness at all times.
- Uphold revenue protection through checking customer tickets and travel documentation; ensuring validity for the journey, selling tickets where appropriate and addressing customers who do not have tickets or are unable to pay on the train.
- Managing the on-train customer service consistently by providing good, regular and accurate information to customers, the train driver, station staff, the Control Office and others as necessary.
Who we're looking for:
- Ability to problem solve and make logical decisions, whilst consulting with colleagues and working as part of a wider team.
- Ability to deal appropriately with difficult/stressful/conflict situations.
- Ability to attain the appropriate operating rules and competence with motivation to retain that competence.
- Ability to provide good, accurate and up-to-date information to customers and colleagues.
Welsh Language Skills:
While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.
Equal Opportunities:
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels.
Who we are:
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.
Next steps:
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.
Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales in Criccieth employer: Transport for Wales
At Pullman Rail, we pride ourselves on being one of Wales' leading inclusive employers, fostering a diverse work environment that reflects the communities we serve. As a Buyer in our Procurement team, you will benefit from a supportive culture that values professional growth and development, alongside competitive remuneration and opportunities to engage in meaningful projects within the safety-critical rail sector. Join us to make a significant impact while enjoying a collaborative atmosphere that encourages innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales in Criccieth
✨Get Hands-On with Logistics
Look for opportunities to volunteer or intern with local transport companies or logistics firms. This experience can give you real insights into the industry and make you much more attractive to Transport for Wales when applying for the Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales position.
✨Join Transportation or Logistics Groups
Find and join online communities or forums focused on transportation and logistics. Engaging with industry professionals in places like LinkedIn or relevant Facebook groups can help you stay updated on industry trends and job openings at Transport for Wales.
✨Visit Career Fairs and Networking Events
Keep an eye out for career fairs specifically focused on transportation and logistics. Attending these events is a great way to meet potential employers like Transport for Wales and create a more personal connection that could land you that Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales role.
✨Directly Apply on Our Website
Don't forget to head over to our website to apply for the Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales role at Transport for Wales. It’s often the best way to ensure your application stands out, and you'll be engaging directly with our hiring team.
We think you need these skills to ace Trainee Train Manager Talent Pool - Machynlleth - Machynlleth, Wales in Criccieth
Some tips for your application 🫡
Highlight Your Organisational Skills:In the transportation and logistics field, having great organisational skills is key. Make sure your CV showcases any relevant experience, like managing schedules or coordinating deliveries. If you've handled logistics in a volunteer role or a part-time gig, shout about it!
Show Your Willingness to Learn:As a trainee, we want to see your excitement about learning and growing in this space. When writing your cover letter, talk about why you're passionate about transportation and logistics, and how you hope to develop your skills with us at Transport for Wales in this role.
Use Industry-Specific Language:When crafting your application, sprinkle in some industry-specific jargon that shows you're familiar with the world of logistics. Terms like 'supply chain management', 'route optimisation', or 'inventory control' will help demonstrate your knowledge and enthusiasm for the field.
Tailor Your CV for the Role:Make sure to adapt your CV specifically for this trainee position. Focus on your educational background relevant to logistics, any pertinent coursework, and highlight any practical experience, even if it’s just coursework projects. Let’s make your application stand out to Transport for Wales!
How to prepare for a job interview at Transport for Wales
✨Get to Grips with Logistics Basics
As a trainee in transportation and logistics, it’s crucial to have a solid understanding of the basics, like supply chain principles and inventory management. Brush up on these topics and be ready to discuss them, as they might pop up in scenarios during the interview with Transport for Wales.
✨Show Off Your Organisational Skills
Logistics relies heavily on strong organisational abilities. Be prepared to share examples of how you've handled multiple tasks or managed deadlines in the past. It could be anything from a project at uni to volunteering—showing your potential through experiences can really impress the interviewers.
✨Familiarise Yourself with Industry Tools
Make sure you're familiar with commonly used logistics software or tools like TMS (Transportation Management Systems) or warehouse management solutions. If you’ve used any related tech during your studies or internships, be ready to talk about your experience. It shows you're actively engaged and ready to hit the ground running at Transport for Wales.
✨Express Your Eagerness to Learn
As a trainee, your willingness to learn will be just as important as what you already know. During the interview, express your enthusiasm for the transportation-logistics field and your desire to absorb knowledge and skills from those around you. It's all about showing that you’re not just looking for a job, but a valuable learning opportunity at Transport for Wales.
