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- Tasks: Lead initiatives to reduce congestion and promote public transport in Greater Manchester.
- Company: TfGM is dedicated to keeping Greater Manchester moving and thriving through effective transport strategies.
- Benefits: Enjoy 28 days holiday, flexible working, free travel, and a supportive team environment.
- Why this job: Make a real impact on travel habits while working in a dynamic and inclusive culture.
- Qualifications: Strong knowledge of transport networks, data interpretation, and experience in event logistics required.
- Other info: Anonymised application process ensures fairness; diversity and inclusion are core values.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
Are you interested in reducing congestion and encouraging public transport usage and active travel by enabling people, businesses and goods to get around Greater Manchester more efficiently?
TfGM are seeking a highly-motivated Travel Demand Management (TDM) Manager. In this role you will coordinate and deliver a range of travel demand measures to tackle transport pressure points around planned events, including highway and Metrolink works on the network and help to manage unplanned disruption across Greater Manchester. You will lead on delivering communications related to planned and unplanned disruptions as well as working with stakeholders to explore Travel Demand Management initiatives. These initiatives will seek to balance network pressures, grow public transport and active travel numbers, encourage flexible travel habits and work with event venues and stakeholders on event-related travel.
Who are we?
Transport for Greater Manchester delivers the transport strategy and commitments for Greater Manchester. We keep Greater Manchester moving and thriving, by working with bus, tram and train operators, managing 'Key Routes', making walking and cycling safer, supporting GM's economy, reducing transport related air-pollution and investing for the future. We help keep Greater Manchester a world-class city region!
Your role as TDM Manager is positioned within the Customer department but will work across the organisation, collaborating with different teams in order to manage network pressures. You will identify areas for intervention and determine the necessary course of action, particularly through our customer communications.
What you’ll bring
You’ll need a sound operational knowledge of the Greater Manchester transport network and be able to interpret complex data, translating it into easy-to-understand travel information across multiple channels. You will have strong communication, analytical and stakeholder engagement skills and experience in major events logistics. You will also have experience of travel demand management, delivering behaviour change initiatives and embedding successes as business as usual.
What we can offer you
A fixed term role for 12 months with a salary of £47,539 - £52,866 per annum depending on skills and experience. Your role is within an experienced and supportive team, keen to drive a positive change for customers travelling on the Greater Manchester transport network. At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.
- 28 days holiday per annum (plus bank holidays)
- Flexible and hybrid working options to promote and support a good work/life balance
- Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundary
- Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
- Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
- We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required
What’s next?
If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.
TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.
Please note we may close the advert early if we receive a high volume of applications.
Travel Demand Management Manager NEW TfGM Greater Manchester (Piccadilly Place) Posted today Ma[...] employer: Transport for Greater Manchester
Contact Detail:
Transport for Greater Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Demand Management Manager NEW TfGM Greater Manchester (Piccadilly Place) Posted today Ma[...]
✨Tip Number 1
Familiarise yourself with the Greater Manchester transport network. Understanding its intricacies will not only help you in interviews but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 2
Network with professionals in the transport sector, especially those involved in travel demand management. Attend relevant events or webinars to gain insights and make connections that could be beneficial during the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder engagement in previous roles. This will showcase your ability to collaborate effectively, which is crucial for the TDM Manager position.
✨Tip Number 4
Stay updated on current trends and challenges in public transport and active travel. Being knowledgeable about recent developments will allow you to speak confidently about potential initiatives during interviews.
We think you need these skills to ace Travel Demand Management Manager NEW TfGM Greater Manchester (Piccadilly Place) Posted today Ma[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Travel Demand Management Manager position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Cover Letter: In your cover letter, provide specific examples of your experience in travel demand management and stakeholder engagement. Clearly demonstrate how you have successfully tackled similar challenges in the past.
Highlight Relevant Skills: Ensure your CV showcases your operational knowledge of the Greater Manchester transport network, analytical skills, and experience with major events logistics. Use bullet points for clarity and impact.
Follow Application Guidelines: Remember to submit your CV and cover letter without personal details, as specified in the job posting. This ensures your application remains anonymous during the short-listing process.
How to prepare for a job interview at Transport for Greater Manchester
✨Know Your Transport Network
Familiarise yourself with the Greater Manchester transport network. Understand its key routes, challenges, and recent developments. This knowledge will help you demonstrate your operational understanding during the interview.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated complex information in the past. Be ready to provide examples of how you've engaged stakeholders or managed communications during disruptions.
✨Highlight Your Analytical Abilities
Be prepared to talk about your experience with data analysis. Discuss how you've interpreted complex data and translated it into actionable insights, especially in relation to travel demand management.
✨Demonstrate Event Management Experience
Share specific examples of your experience in managing logistics for major events. Highlight any initiatives you've led that encouraged behaviour change or improved travel efficiency during these events.
