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- Tasks: Assist in managing business rates billing and support team, resolving complex enquiries.
- Company: Join Bolton Council, a welcoming organisation with strong community values.
- Benefits: Enjoy flexible working, generous leave, exclusive discounts, and a supportive work environment.
- Why this job: Make a real impact on the community while developing your skills in a dynamic role.
- Qualifications: Experience in business rates, strong organisational and communication skills required.
- Other info: Great career growth opportunities and a commitment to employee wellbeing.
The predicted salary is between 24114 - 25817 £ per year.
Overview
Grade E £28,142 – £31,022 Per annum.
Contract: Full time, Permanent.
Unfortunately, we are unable to offer sponsorship for this role.
Your genuine perspective and experience matter. Let’s hear from YOU, not AI
Ask us about flexible working options to fit with your work/life balance – #HappytoTalkFlexible
The Role
Working in a busy revenues office, you will play a key part in assisting the manager of the business rates billing, valuation and support team with the supervision and support of team members. This includes providing advice to the billing officers and resolving some of the more complex enquiries both legislation and system based.
You will also have a lead role in reviewing reliefs and exemptions for business rates, in addition to managing data reconciliation across business rates and council tax systems.
This role is crucial in ensuring the maximisation of the collection of business rates, which is one of the council’s main revenue streams.
About You
We are looking for someone who has experience of working within a business rates environment. With demonstrable organisational skills, you’ll be expected to plan, develop and prioritise work to meet tight deadlines. You must possess excellent all-round communication and customer service skills, with the ability to be sensitive and diplomatic in challenging situations. Experience of using spreadsheets and good mathematical skills are also important to this role. Working as part of a team, you will be skilful at building and maintaining good working relationships with colleagues.
Are you interested in this role? Please submit a CV and a covering letter explaining how you meet the requirement of the person specification.
About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
We reserve the right to close this advert prior to the closing date should sufficient applications be received.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk
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Senior Officer Business Rates, Valuation and Support NEW Bolton Council Posted yesterday Bolton[...] employer: Transport for Greater Manchester
Contact Detail:
Transport for Greater Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Officer Business Rates, Valuation and Support NEW Bolton Council Posted yesterday Bolton[...]
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bolton Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to business rates and customer service. We recommend role-playing with a friend to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed tight deadlines or complex enquiries in the past. This will demonstrate that you're the right fit for the busy revenues office.
✨Tip Number 4
Don’t forget to ask about flexible working options during your interview. It shows you're thinking about work/life balance, which is something Bolton Council values. Plus, it’s a great way to see if they’re the right fit for you too!
We think you need these skills to ace Senior Officer Business Rates, Valuation and Support NEW Bolton Council Posted yesterday Bolton[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Officer in Business Rates. Highlight your relevant experience and skills that match the job description, especially your organisational and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with the requirements of the role. Be genuine and let your personality come through – we want to hear from YOU!
Showcase Your Teamwork Skills: Since this role involves working closely with others, emphasise your ability to build and maintain good working relationships. Share examples of how you've successfully collaborated in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bolton Council.
How to prepare for a job interview at Transport for Greater Manchester
✨Know Your Stuff
Make sure you brush up on your knowledge of business rates and the relevant legislation. Familiarise yourself with common queries and reliefs, as well as the systems used in the role. This will show that you're not just interested in the job, but that you understand the complexities involved.
✨Showcase Your Communication Skills
Since this role involves advising billing officers and resolving complex enquiries, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in challenging situations before, as this will demonstrate your customer service skills and ability to handle sensitive matters.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage deadlines. Think of specific instances where you’ve had to juggle multiple responsibilities, especially in a busy environment. This will highlight your ability to thrive under pressure, which is crucial for this position.
✨Build Rapport
Since teamwork is key, think about how you can build and maintain good working relationships. Prepare to share examples of how you've collaborated effectively with colleagues in the past. This will show that you’re a team player who values a cohesive work environment.
