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- Tasks: Engage with families, providing information and support to connect them with childcare services.
- Company: Salford Council, dedicated to improving lives and fostering a diverse workplace.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Friendly, approachable, and able to work independently; experience in information services is a plus.
- Other info: Join a supportive team with a commitment to diversity and inclusion.
The predicted salary is between 19693 - 21025 £ per year.
Information Officer (12 Month Temporary Cover Contract)
About us - The information officers works as part of the wider Family Information Service. At the heart of service delivery to family and childcare services delivering information, advice and guidance as part of the Family Hubs & Starting Life Well service. Offering advice and support to early years, childcare and families to ensure they find the right service for them.
About the Role - The role is a front facing role engaging families, offering information and signposting families to the best support available. The role will be based across the family hubs and community networks becoming a vital part of the service delivery.
About you - We are looking to appoint a colleague who is an approachable, friendly, and supportive individual, who can build relationships with parents/carers and who has the ability to work on their own initiative. You will have the ability to provide information, advice and guidance to parents, carers and childcare providers with regards to the Family Information Service. You will be able to establish and maintain links with services (childcare & community) providers to ensure that data is updated in accordance with statutory duties. You will be able to support the team with the maintenance of the management information system, ensuring quality is maintained and timescales are met for example, maintaining user accounts.
- Updating information regarding childcare providers
- Maintaining and creating user accounts
- Data entry
You will be able to develop, implement, and maintain high quality information and self-help sections for parents, carers, and childcare providers on the appropriate digital platforms (webpages, directory & social media). You will be able to work closely with corporate and other partners in sharing information to ensure that appropriate information on services is available on the corporate service directory, childcare search site, and intranet.
The interview date will be Monday 23rd February, for successful applicants. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £21.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £5.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £21.50.
Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here!
Continuous Service commitment - New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme.
Guaranteed Assessment Schemes - We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex‑military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here.
Privacy Statement and Data Protection - Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr.
Information Officer NEW Salford Council Posted today Salford £19,693 - £21,025 Full Year Part T[...] employer: Transport for Greater Manchester
Contact Detail:
Transport for Greater Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Officer NEW Salford Council Posted today Salford £19,693 - £21,025 Full Year Part T[...]
✨Tip Number 1
Get to know the Family Information Service! Familiarise yourself with the services they offer and how they support families. This will help you engage better during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with families, think of examples from your past where you've built relationships or provided support. We want to see your friendly side shine through!
✨Tip Number 3
Be ready to discuss digital platforms! Brush up on how you can create and maintain high-quality information online. Show us you can handle the tech side of things while still being approachable and supportive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Information Officer NEW Salford Council Posted today Salford £19,693 - £21,025 Full Year Part T[...]
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, just like the role requires.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Information Officer role. Mention specific examples of how you've provided support or guidance in the past – it’ll make you stand out!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and breaking up text into manageable sections. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Transport for Greater Manchester
✨Know Your Stuff
Familiarise yourself with the Family Information Service and its role in supporting families. Understand the key services offered and be ready to discuss how you can contribute to this mission.
✨Show Your People Skills
Since this role is all about engaging with families, prepare examples of how you've built relationships in previous roles. Highlight your friendly and approachable nature, as well as your ability to work independently.
✨Be Tech-Savvy
Brush up on your digital skills, especially regarding management information systems and social media platforms. Be prepared to discuss how you would maintain and update information for parents and childcare providers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can best fit into their service delivery.
