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For Companies At a Glance
- Tasks: Join our team as a Business Support Clerk, handling inquiries and maintaining data.
- Company: Tameside Council is dedicated to supporting healthy, fulfilling lives for all citizens.
- Benefits: Enjoy a permanent position with 30 hours a week and training support.
- Why this job: Be part of a caring community, making a real impact in social care.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: This role requires a specified level of spoken English; sponsorship is not available.
The predicted salary is between 20658 - 20985 £ per year.
Contract Type : Permanent
Salary: Grade C. SCP 5 £20,658 – SCP 6 £20,985 (Actual salary)
Hours Per Week: 30 hours
Base Location: Wilshaw House, Wilshaw Lane, Ashton-under-Lyne, OL7 9QG
Assessment Date: To be arranged
The Role
An opportunity has arisen to join the Occupational Therapy and Manual Handling Team within Adult Social Care as a Business Support Clerk.
About You
We are seeking a Business Support Clerk with a drive and passion to be at the forefront of our thriving Occupational Therapy and Manual Handling Team. Your role will involve:
- Provision of an appropriate and courteous response to all forms of enquiries, taking messages and making telephone calls, as appropriate.
- Assisting with bookings of initial assessments.
- Inputting, extracting, and maintaining information.
- Ensuring accurate and complete performance monitoring data for the service area.
- Providing a photocopying, filing, and word processing service to the team.
- Developing and maintaining effective admin systems in line with the Service requirements.
- Completing an induction and being offered the relevant training and support to develop techniques and skills in relation to your role.
You will be required to work a 30-hour working week, Monday to Friday.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high-quality health and care services, protecting our most vulnerable, and creating strong and supportive, self-sufficient communities.
This post is a designated customer-facing role under the fluency duty and requires a specified level of spoken English.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture that respects individuals, appreciates difference, and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Reference Number : DPT635
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Business Support Team Clerk NEW Tameside Council Posted today Tameside £20,658 - £20,985 Expire[...] employer: Transport for Greater Manchester
Contact Detail:
Transport for Greater Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Clerk NEW Tameside Council Posted today Tameside £20,658 - £20,985 Expire[...]
✨Tip Number 1
Familiarize yourself with the specific duties of a Business Support Clerk in the context of Adult Social Care. Understanding the nuances of the role will help you demonstrate your enthusiasm and readiness to contribute effectively during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service or administrative roles. Be prepared to discuss how your skills can enhance the efficiency of the Occupational Therapy and Manual Handling Team.
✨Tip Number 3
Research Tameside Council's values and commitment to community service. Showing that you align with their mission can set you apart as a candidate who is genuinely interested in contributing to the community.
✨Tip Number 4
Prepare for potential questions about handling enquiries and maintaining information systems. Think of examples from your past experiences where you successfully managed similar tasks, as this will showcase your problem-solving abilities.
We think you need these skills to ace Business Support Team Clerk NEW Tameside Council Posted today Tameside £20,658 - £20,985 Expire[...]
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Clerk position. Understand the key responsibilities and required skills, such as handling enquiries and maintaining information systems.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your administrative skills, customer service experience, and any familiarity with performance monitoring data.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the team. Mention specific examples of how your previous experiences make you a great fit for the Occupational Therapy and Manual Handling Team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Transport for Greater Manchester
✨Show Your Communication Skills
Since the role involves responding to enquiries and making calls, demonstrate your communication skills during the interview. Practice clear and courteous responses to potential questions.
✨Highlight Your Organizational Abilities
Discuss your experience with maintaining information and developing admin systems. Be ready to provide examples of how you've successfully managed data or organized tasks in previous roles.
✨Emphasize Your Teamwork Experience
This position is part of a team, so share examples of how you've worked collaboratively in the past. Highlight any experiences where you supported colleagues or contributed to a team goal.
✨Prepare for Customer-Facing Scenarios
As this is a customer-facing role, think about scenarios where you provided excellent service. Be prepared to discuss how you handle difficult situations or complaints effectively.
