Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]
Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]

Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]

Bolton Full-Time 28142 - 31022 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in claiming their full benefit entitlement through home visits and form assistance.
  • Company: Join Bolton Council, a welcoming organisation dedicated to community welfare.
  • Benefits: Enjoy flexible working, generous leave, exclusive discounts, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while promoting community wellbeing.
  • Qualifications: Caring attitude, full driving licence, and strong communication skills required.
  • Other info: Exciting opportunity for career growth in a vibrant community-focused setting.

The predicted salary is between 28142 - 31022 £ per year.

Grade: E scp 11 £28,142 to scp 17 £31,022

Contract: Permanent

Unfortunately, we are unable to offer sponsorship for this role.

The Role

The role of the visiting officer is to support people to claim their full benefit entitlement and to help them claim relevant benefits by completing paper or online forms. You will be visiting vulnerable people in their own home or community spaces.

About You

  • Are you caring, person centred and committed to helping people maximise their benefit entitlement?
  • Do you have a Full Driving Licence and access to a vehicle to use for work purposes?

If so, we are looking to recruit a Visiting Officer who will work as part of the Welfare Rights Service and Visiting team to promote benefit take-up.

You will be able to advise on the full range of benefits available to residents, especially disabled people and pensioners and assist with the claiming process.

You will be able to work on your own initiative and be comfortable with lone working. You must have the ability to communicate clearly with people of all levels and explain customer’s needs clearly on their benefit applications.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...] employer: Transport for Greater Manchester

Bolton Council is an exceptional employer that prioritises the wellbeing and development of its staff, offering a supportive work culture where employees are valued for their contributions. With flexible working options, generous annual leave, and access to exclusive rewards such as gym memberships and salary sacrifice schemes, we ensure our team members can maintain a healthy work-life balance while making a meaningful impact in the community. Join us in our mission to enhance the lives of Bolton residents and be part of a dynamic organisation committed to growth and innovation.
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Contact Detail:

Transport for Greater Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]

Tip Number 1

Get to know the role inside out! Familiarise yourself with the responsibilities of a Visiting Officer and think about how your skills align with helping people maximise their benefit entitlement. This will help you stand out during interviews.

Tip Number 2

Practice your communication skills! Since you'll be working with vulnerable individuals, being able to explain complex information clearly is key. Try role-playing scenarios with friends or family to boost your confidence.

Tip Number 3

Network like a pro! Connect with current employees at Bolton Council on LinkedIn or attend local community events. This can give you insider knowledge about the organisation and might even lead to a referral!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, make sure to follow all instructions carefully to avoid any hiccups in the process.

We think you need these skills to ace Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]

Communication Skills
Empathy
Customer Service
Knowledge of Benefits System
Full Driving Licence
Lone Working
Initiative
Attention to Detail
Problem-Solving Skills
Person-Centred Approach
Flexibility
Community Engagement

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a candidate and tailor your application to highlight how you fit the bill.

Be Personal and Authentic: We want to hear your voice! Avoid relying too much on AI tools for your application. Share your personal experiences and motivations for applying to make your application stand out.

Show Your Passion for Helping Others: As a Visiting Officer, you'll be supporting vulnerable people. Make sure to convey your commitment to helping others in your application. Share examples of how you've made a difference in people's lives before.

Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. It’s the best way for us to receive your application and keep track of all submissions!

How to prepare for a job interview at Transport for Greater Manchester

Know Your Benefits Inside Out

Make sure you brush up on the full range of benefits available, especially those relevant to disabled people and pensioners. Being able to discuss these confidently will show your commitment to helping others and your understanding of the role.

Demonstrate Your Caring Nature

Prepare examples from your past experiences that highlight your caring and person-centred approach. Think about times when you've supported someone in need or helped them navigate a challenging situation.

Showcase Your Communication Skills

Practice explaining complex information in simple terms. You might be asked to demonstrate how you'd communicate with someone who is vulnerable, so being clear and empathetic is key.

Be Ready for Lone Working Questions

Since this role involves working independently, be prepared to discuss how you manage your time and stay motivated when working alone. Share strategies you use to ensure you remain productive and focused.

Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]
Transport for Greater Manchester
Location: Bolton
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  • Visiting Officer- Welfare Rights NEW Bolton Council Posted yesterday Bolton £28,142 to £31,022 [...]

    Bolton
    Full-Time
    28142 - 31022 £ / year (est.)
  • T

    Transport for Greater Manchester

    1000+
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