At a Glance
- Tasks: Lead initiatives to improve the road experience for users across Britain.
- Company: Transport Focus, the independent watchdog for transport users.
- Benefits: Hybrid working, impactful projects, and a chance to influence national transport decisions.
- Other info: Join a talented team dedicated to putting transport users at the heart of decision-making.
- Why this job: Make a real difference in people's daily lives by shaping road user experiences.
- Qualifications: Strong leadership, influencing skills, and a focus on delivering tangible outcomes.
The predicted salary is between 47250 - 57750 £ per year.
- Head of Road Experience
- Transport Focus
Help shape a better experience for Britain's road users.
At Transport Focus, we're the independent watchdog for transport users.
We make sure their voices are heard, their experiences matter and their needs influence the decisions that shape our transport networks.
We're looking for a Head of Road Experience to help us turn insight into action, influence decision makers and deliver meaningful improvements for people using Britain's roads.
The opportunity - London or Manchester with hybrid working
This is a fantastic opportunity for someone who enjoys making things happen, building influential relationships and seeing their work deliver real-world impact.
You'll play a leading role in shaping our roads activity, working with senior stakeholders including National Highways, the Department for Transport and other key organisations to champion road users and drive positive change.
Using evidence, research and the experiences of road users, you'll identify where improvements are needed, bring people together and help turn recommendations into tangible outcomes.
You'll also lead important projects and programmes, collaborate with colleagues across Transport Focus and help develop a talented, ambitious and supportive team.
What you'll bring
We're particularly interested in people who can demonstrate
- Influence that delivers results - building credibility with senior stakeholders and turning conversations into meaningful change.
- A focus on outcomes - a track record of delivering improvements in complex, multi-stakeholder environments.
- Strong leadership - bringing people together, motivating teams and creating a culture of collaboration and delivery.
- Evidence led thinking - using insight, data and customer experience to shape decisions and priorities.
- The ability to make things happen - leading projects, navigating competing priorities and delivering results.
Experience in roads, transport, infrastructure or a related sector would be valuable, but we're equally interested in your ability to influence, lead and deliver improvements for the people who use essential services.
Why Transport Focus?
Because the work matters.
You'll have the opportunity to influence national conversations, work with organisations shaping the future of our roads and make a genuine difference to the everyday experiences of road users.
You'll be joining an organisation with a clear purpose, talented colleagues and a commitment to ensuring the people who use transport are at the heart of decisions.
If you're a collaborative leader, a credible influencer and someone who wants their work to make a difference, we'd love to hear from you.
Apply now and help us make Britain's roads better for the people who use them
Head of Road Experience in Manchester employer: TRANSPORT FOCUS
Transport Focus is an exceptional employer, offering a supportive work culture that prioritises collaboration and inclusivity. With generous benefits such as 30 days of annual leave and access to the Civil Service Pension Scheme, employees are empowered to grow and thrive in their roles. Located in Wales, this position allows you to make a meaningful impact on transport users while working alongside passionate colleagues dedicated to driving positive change in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Road Experience in Manchester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like TRANSPORT FOCUS, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like TRANSPORT FOCUS and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Road Experience in Manchester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for TRANSPORT FOCUS and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at TRANSPORT FOCUS
✨Get to Know Public Sector Values
Before your interview with TRANSPORT FOCUS, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for TRANSPORT FOCUS.
