At a Glance
- Tasks: Lead initiatives to improve road user experiences and influence key decision-makers.
- Company: Transport Focus, the independent watchdog for transport users in Britain.
- Benefits: Hybrid working, impactful projects, and a supportive team environment.
- Other info: Join a purpose-driven organisation with opportunities for professional growth.
- Why this job: Make a real difference to Britain's roads and enhance user experiences.
- Qualifications: Strong leadership, influencing skills, and a focus on delivering outcomes.
The predicted salary is between 40500 - 49500 £ per year.
Head of Road Experience
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Transport Focus
Help shape a better experience for Britain's road users.
At Transport Focus, we're the independent watchdog for transport users.
We make sure their voices are heard, their experiences matter and their needs influence the decisions that shape our transport networks.
We're looking for a Head of Road Experience to help us turn insight into action, influence decision makers and deliver meaningful improvements for people using Britain's roads.
The opportunity - London or Manchester with hybrid working
This is a fantastic opportunity for someone who enjoys making things happen, building influential relationships and seeing their work deliver real-world impact.
You'll play a leading role in shaping our roads activity, working with senior stakeholders including National Highways, the Department for Transport and other key organisations to champion road users and drive positive change.
Using evidence, research and the experiences of road users, you'll identify where improvements are needed, bring people together and help turn recommendations into tangible outcomes.
You'll also lead important projects and programmes, collaborate with colleagues across Transport Focus and help develop a talented, ambitious and supportive team.
What you'll bring
We're particularly interested in people who can demonstrate
- Influence that delivers results - building credibility with senior stakeholders and turning conversations into meaningful change.
- A focus on outcomes - a track record of delivering improvements in complex, multi-stakeholder environments.
- Strong leadership - bringing people together, motivating teams and creating a culture of collaboration and delivery.
- Evidence led thinking - using insight, data and customer experience to shape decisions and priorities.
- The ability to make things happen - leading projects, navigating competing priorities and delivering results.
Experience in roads, transport, infrastructure or a related sector would be valuable, but we're equally interested in your ability to influence, lead and deliver improvements for the people who use essential services.
Why Transport Focus?
Because the work matters.
You'll have the opportunity to influence national conversations, work with organisations shaping the future of our roads and make a genuine difference to the everyday experiences of road users. xsabvtc
You'll be joining an organisation with a clear purpose, talented colleagues and a commitment to ensuring the people who use transport are at the heart of decisions.
If you're a collaborative leader, a credible influencer and someone who wants their work to make a difference, we'd love to hear from you.
Apply now and help us make Britain's roads better for the people who use them
Head of Road Experience employer: TRANSPORT FOCUS
Transport Focus is an exceptional employer, offering a supportive work culture that prioritises collaboration and inclusivity. With generous benefits such as 30 days of annual leave and access to the Civil Service Pension Scheme, employees are empowered to grow and thrive in their roles. Located in Wales, this position allows you to make a meaningful impact on transport users while working alongside passionate colleagues dedicated to driving positive change in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Road Experience
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like TRANSPORT FOCUS.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by TRANSPORT FOCUS. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Head of Road Experience
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at TRANSPORT FOCUS, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at TRANSPORT FOCUS and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into TRANSPORT FOCUS. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at TRANSPORT FOCUS
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at TRANSPORT FOCUS.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to TRANSPORT FOCUS.
