At a Glance
- Tasks: Manage relationships and drive engagement to improve transport user experiences in Wales.
- Company: Transport Focus, the voice of Britain's transport users, committed to making a difference.
- Benefits: 30 days annual leave, employee assistance programme, and access to a generous pension scheme.
- Other info: Join a diverse team dedicated to equality, diversity, and inclusion in the workplace.
- Why this job: Be part of meaningful change in the transport sector and make a real impact.
- Qualifications: Strong communication skills, experience in stakeholder engagement, and a passion for transport issues.
The predicted salary is between 50000 - 65000 £ per year.
Benefits
- 30 days annual leave plus bank holidays
- Employee assistance programme
- Access to the Civil Service Pension Scheme, including Alpha (currently 28.9% employer Contribution) About Transport Focus Transport Focus is the voice of Britain’s transport users.
We use powerful insight and evidence to challenge, influence, and improve the user experience across the transport sector.
Key to our success is our strong stakeholder network and our ability to turn passenger and road user feedback into meaningful change.
We are an executive non-departmental public body sponsored by the Department for Transport (Df T).
We are led by a board of non-executive directors appointed by Df T, the Scottish and Welsh Governments, and the London Assembly, and run by a senior leadership team based across Manchester and London.
This is a pivotal period for the organisation as we prepare to take on new responsibilities linked to the Government’s railway reforms.
Role outline This Engagement Manager post supports the work we do as part of the devolved administration in Wales.
You will play an integral role in managing internal and external relationships, to make a positive impact for transport users.
You will collaborate with colleagues across Transport Focus and externally, to help develop and deliver a strategic programme of engagement to address transport related issues and challenges, principally in Wales, but also supporting the organisation’s work across nations.
With the ability to manage multiple tasks and projects effectively you will contribute to the delivery of Business Plan objectives.
You will work cross functionally across the organisation, ensuring there is good engagement with relevant subject matter experts and strong collaboration and co-ordination with other functions, as well as engaging regularly with our Board Member for Wales.
You will need to have or acquire a broad understanding of the challenges and opportunities surrounding the transport industry, and its impact on users.
Also of transport policies and issues as they relate to Wales.
What you will do
- Work collaboratively with the Senior Engagement Manager Wales to deliver against the Strategic Engagement Framework for Wales
- Spot issues, understand what’s happening on the ground and horizon scan for developments that may affect transport users
- Manage and work on multiple projects across modes and themes, to deliver business plan objectives
- Prioritise work to deliver the objectives in the Business Plan while also being able to respond to external developments Engagement Manager Wales
- Collaborate with colleagues in other teams, particularly Insight and Evidence and Communications and Public Affairs, to deliver maximum impact from the work
- Represent Transport Focus on forums, panels and events
- Use influence to achieve objectives
- Form effective stakeholder relationships / networks and look for / be open to opportunities for industry partnerships and alliances
- Use evidence from other organisations to help us achieve our objectives. About you
- Excellent influential communication and interpersonal skills, with the ability to build relationships, working collaboratively and seamlessly in cross-functional teams
- Collaborative with a willingness to contribute to projects and workstreams outside of your immediate team
- Able to work across multiple projects and programmes of work
- Experience of using, and able to explain complex research, data or statistics to people outside of the industry and profession
- Produces high quality written outputs
- Able to solve problems with a self-motivated and solutions-focused outlook
- Tenacious, proactive, and creative in approach – and makes things happen
- Diversity of thought, naturally challenging accepted norms.
Keen to explore new and innovative ways of doing things – keeping abreast of developments inside and outside of the transport industry
- Experienced in stakeholder engagement
- An advocate for change, demonstrating belief and passion in the evolution of the organisation
- Understanding and appreciation of transport and its associated challenges.
Our commitment to equality, diversity and inclusion Transport Focus is committed to representing all transport users.
Our team members will play a large part in inspiring the organisation to think differently in terms of approach to this commitment.
We must show that our work is representative, relevant, and useful.
Diversity and inclusion is key to being able to do this effectively.
We believe that everyone in society deserves the same chances in life.
Having a diverse and inclusive organisation means we can tap into different perspectives and experiences to generate new ideas and initiatives, which will make our work more relevant and useful.
We want Transport Focus to be a place for everybody and anybody to work.
We aim to build teams that draw upon the widest range of experiences, talent, and ideas, and for that reason welcome applications from the broadest range of backgrounds and communities
Engagement Manager – Wales employer: TRANSPORT FOCUS
Transport Focus is an exceptional employer, offering a supportive work culture that prioritises collaboration and inclusivity. With generous benefits such as 30 days of annual leave and access to the Civil Service Pension Scheme, employees are empowered to grow and thrive in their roles. Located in Wales, this position allows you to make a meaningful impact on transport users while working alongside passionate colleagues dedicated to driving positive change in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager – Wales
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We think you need these skills to ace Engagement Manager – Wales
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for TRANSPORT FOCUS and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at TRANSPORT FOCUS
✨Get to Know Public Sector Values
Before your interview with TRANSPORT FOCUS, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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