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- Tasks: Lead engagement initiatives to amplify transport user voices and influence policy decisions.
- Company: Join Transport Focus, the leading advocate for Britain's transport users.
- Benefits: Enjoy a generous pension scheme, 30 days leave, and flexible working options.
- Why this job: Be part of a transformative team making real impact in transport policy.
- Qualifications: Strong communication skills, collaborative mindset, and experience with data analysis required.
- Other info: Applications welcome from diverse backgrounds; we value unique perspectives.
The predicted salary is between 36802 - 55204 £ per year.
Organisation: Transport Focus
Role: Engagement Manager
Location: London (South East)
Salary: £46,003 gross per annum
Benefits: Generous pension scheme and 30 days annual leave (plus bank holidays), employee assistance programme, flexible working (minimum 2 days a week in the office).
Closing date: 12:00 midday, Tuesday 28 January 2025.
About us
We are the voice of Britain’s transport user. We ensure they’re at the centre of tomorrow’s policy decisions and that future investment in the transport network is focused on their needs and experiences. We listen to the public and find out their experience of using, or trying to use, Great Britain’s railways and England’s bus, tram and major road networks. We bring together transport providers and share these views so problems can be fixed but if they are more challenging to resolve, publish an improvement plan. Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions.
We have recently undergone a full organisation restructure to set us up to succeed. As a result, there is a significant amount of change happening internally at the same time as changing how we deliver more impact for external stakeholders through our business plan.
And that’s where you come in!
This is an exciting opportunity for you to join an ambitious organisation at a pivotal time for transport users and for our people.
About you
We are interested in the skills and experience you bring, not just the job titles on your resume. Reflecting our ambition and commitment to be more representative of all transport users, we aim to build teams that draw upon the widest range of experiences, talent and ideas, and for that reason welcome applications from the broadest range of backgrounds and communities.
To be successful you will have:
- Excellent influential communication and interpersonal skills, with the ability to build relationships, working collaboratively and seamlessly in cross-functional teams.
- A collaborative approach with a willingness to contribute to projects and workstreams outside of your immediate team.
- Ability to work across multiple projects and programmes of work.
- Experience of using, and able to explain complex research, data or statistics to people outside of the industry and profession. Skills to produce high quality written outputs.
- Experience of working and building relationships with stakeholders.
- Ability to solve problems with a self-motivated and solutions-focused outlook.
How to Apply
To apply, please visit our website via the button below.
Recruitment timetable
Application deadline is 12:00 midday, Tuesday 28 January 2025.
Panel interviews are scheduled to go ahead in London or virtually on w/c 24 February 2025.
If you require an adjustment to enable you to apply for the post in a way that best suits you, please contact the HR team at before you submit your application.
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Engagement Manager employer: TRANSPORT FOCUS
Contact Detail:
TRANSPORT FOCUS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Familiarize yourself with the current transport issues in Great Britain. Understanding the challenges faced by transport users will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the transport sector. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and the organization, which can be invaluable during your application process.
✨Tip Number 3
Prepare examples of your past experiences where you've successfully collaborated across teams. Highlighting your ability to work in cross-functional environments will resonate well with the expectations for this position.
✨Tip Number 4
Stay updated on the latest research and data related to transport. Being able to discuss recent findings or trends will showcase your analytical skills and your ability to communicate complex information effectively.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Engagement Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, focus on showcasing your relevant experience, particularly in communication, stakeholder engagement, and project management. Use specific examples that demonstrate your ability to work collaboratively and solve problems.
Craft a Compelling Cover Letter: Write a tailored cover letter that reflects your understanding of Transport Focus's mission and values. Explain why you are passionate about transport user advocacy and how your skills can contribute to their goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, as high-quality written outputs are a key requirement for this role.
How to prepare for a job interview at TRANSPORT FOCUS
✨Showcase Your Communication Skills
As an Engagement Manager, excellent communication is key. Prepare to demonstrate your ability to convey complex information clearly and effectively. Use examples from your past experiences where you successfully communicated with diverse stakeholders.
✨Highlight Collaborative Experiences
This role requires a collaborative approach. Be ready to discuss specific projects where you worked in cross-functional teams. Emphasize how you contributed to the team's success and built relationships across different departments.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you faced challenges and how you approached solving them. Focus on your self-motivated and solutions-focused mindset, showcasing your ability to think critically and adapt to changing situations.
✨Prepare for Data Discussions
Since the role involves explaining complex research and data, brush up on relevant statistics or case studies. Be ready to explain how you can translate data insights into actionable strategies that benefit transport users.
