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- Tasks: Analyse social media trends and provide actionable insights to enhance brand strategies.
- Company: TransPerfect is a global leader in language and technology solutions, promoting multicultural business success.
- Benefits: Enjoy flexible remote work options and collaborate with a diverse, creative team.
- Why this job: Join a dynamic environment where your insights directly impact marketing and strategy decisions.
- Qualifications: 2-3 years of experience in social listening or analytics; proficiency in Ukrainian and English required.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
TransPerfect stands as a global leader in language and technology solutions, empowering businesses to thrive in a multicultural world.
About the Role:
We are looking for a highly analytical and creative Social Listening & Insights Specialist to join our vendor team. In this role, you’ll leverage cutting-edge tools and deep platform knowledge to uncover actionable insights that drive brand strategy, campaign performance, and consumer understanding.
Key Responsibilities:
- Monitor and analyse brand health, industry trends, competitive landscape, and campaign performance through social listening tools
- Build and refine complex Boolean queries to extract meaningful data
- Interpret and report on social media metrics across platforms like Meta, X (Twitter), LinkedIn, YouTube, and others
- Create and present data-driven reports and insights that inform marketing, product, and strategy teams
- Provide strategic recommendations based on real-time consumer sentiment and social media trends
- Maintain a strong understanding of country-specific target markets and cultural nuances
What We’re Looking For:
- 2–3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst
- Strong knowledge of key social media platforms and how users engage on each
- Proven experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar
- Ability to write and optimize Boolean queries for deep-dive insights
- Strong communication skills with the ability to translate complex data into clear, actionable insights
- A deep understanding of regional and cultural dynamics in social media behaviour
- Native level proficiency in Ukrainian (essential)
- Professional level proficiency in English (essential)
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
To apply, answer the required questions and give us an overview of how your experience matches what we are looking for in a covering letter as well as attaching your CV. Thank you, we can’t wait to find out more.
Seniority level: Associate
Employment type: Contract
Job function: Analyst, Marketing, and Strategy/Planning
Industries: Marketing Services, Translation and Localization, and Social Networking Platforms
Ukrainian Freelance Social Listening and Insights Expert employer: TransPerfect
Contact Detail:
TransPerfect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ukrainian Freelance Social Listening and Insights Expert
✨Tip Number 1
Familiarise yourself with the latest social listening tools mentioned in the job description, like Brandwatch or Sprinklr. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your expertise during any discussions.
✨Tip Number 2
Stay updated on current trends in social media and consumer behaviour, especially within Ukrainian markets. This knowledge will help you provide relevant insights and recommendations that align with the company's goals.
✨Tip Number 3
Practice creating and optimising Boolean queries to extract meaningful data. Being able to showcase your skills in this area can set you apart from other candidates and show your analytical capabilities.
✨Tip Number 4
Prepare to discuss how you can translate complex data into actionable insights. Think of examples from your past experiences where your insights led to successful marketing strategies or campaign improvements.
We think you need these skills to ace Ukrainian Freelance Social Listening and Insights Expert
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter to highlight your experience as a Social Listening Expert. Mention specific tools you've used and how they relate to the responsibilities outlined in the job description.
Showcase Relevant Experience: In your CV, emphasise your 2-3 years of hands-on experience in social listening or consumer insights. Include any specific projects where you successfully analysed social media metrics and provided actionable insights.
Highlight Technical Skills: Clearly list your proficiency with analytics tools like Brandwatch or Sprinklr. If you have experience writing Boolean queries, make sure to mention this as it is a key requirement for the role.
Demonstrate Cultural Understanding: Since the role requires a deep understanding of regional and cultural dynamics, include examples in your application that showcase your knowledge of Ukrainian social media behaviour and trends.
How to prepare for a job interview at TransPerfect
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with social listening tools and how you've used them to derive insights. Highlight specific examples where your analysis led to actionable recommendations.
✨Demonstrate Cultural Understanding
Since the role requires a deep understanding of regional and cultural dynamics, be ready to share your knowledge about Ukrainian social media behaviour and how it influences consumer sentiment.
✨Master Boolean Queries
Familiarise yourself with crafting complex Boolean queries. You might be asked to demonstrate this skill during the interview, so practice creating queries that extract meaningful data from social media platforms.
✨Prepare Data-Driven Insights
Think of a few key metrics or trends you've reported on in the past. Be ready to explain how you presented these insights to different teams and the impact they had on marketing or product strategies.
