At a Glance
- Tasks: Provide technical support for electronic discovery solutions and manage client communications.
- Company: Join TransPerfect, a leader in multilingual legal support services with a global presence.
- Benefits: Enjoy a comprehensive benefits package including medical, dental, and flexible spending options.
- Other info: Dynamic evening shift role with opportunities for growth in a supportive environment.
- Why this job: Gain hands-on experience in litigation technology while working with top law firms and Fortune 500 companies.
- Qualifications: Bachelor’s degree in a related field and strong technical skills required.
The predicted salary is between 30000 - 42000 £ per year.
This will be 1:00 PM–10:00 PM (evening shift).
Summary
Provide technical hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting mainly of law firms and Fortune 500 companies.
Description
- Communicate with Project Management Teams as well as clients to effectively execute tasks throughout the life cycle of a case.
- Troubleshoot any tech-related issues; both internally and externally.
- Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.
- Handle multiple projects and jobs to ensure deadlines are met.
- Ensure smooth transition of work between day and evening shifts.
- Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
- Ensure jobs are completed according to client and industry standards, and that job specifications and deadlines are adhered to.
- Perform other tech-based special projects or duties when required.
- Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR.
- Create custom event handlers and Relativity Scripts to improve workflow.
Required Skills
- Bachelor’s Degree in a related field, such as computer sciences or information management-technology; a strong technical background is helpful.
- Knowledge of MS Office applications required.
- Ability to convey technical processes and terminology into easy to understand language.
- Strong organizational skills.
- Excellent customer service skills.
- Strong written and oral communication skills.
- Available to work overtime, including evenings and weekends as needed.
- Available by phone or email when out of the office as needed.
- Ability to work well under pressure and meet tight deadlines.
- Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.
Desired Skills
- Experience in litigation technology/vendor side preferred.
- Knowledge of SQL and/or Visual Basic.
- Experience with LAW PreDiscovery or IPRO is a major plus.
- Experience with Concordance and Summation is a plus.
- Experience administrating Relativity.
Technical/Junior Litigation Support Analyst employer: TransPerfect
Transperfect is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and high-level service are at the forefront. Located in a vibrant environment, employees benefit from a supportive team atmosphere and opportunities to engage in meaningful projects that enhance their skills and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Technical/Junior Litigation Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the legal tech space, especially those who work with e-discovery or litigation support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your tech skills sharp! Brush up on tools like Relativity and LAW, and don’t shy away from SQL or Visual Basic. Showing you know your stuff can really set you apart during interviews.
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex tech concepts in simple terms. Try explaining what you do to a friend who knows nothing about tech – it’s a great way to prepare for client interactions.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Technical/Junior Litigation Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical/Junior Litigation Support Analyst role. Highlight relevant skills and experiences that match the job description, especially your technical background and any experience with electronic discovery solutions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit the team. Don’t forget to mention your customer service skills and ability to communicate complex tech terms in simple language.
Showcase Your Technical Skills:Since this role requires a strong technical background, be sure to showcase any relevant software knowledge, like MS Office, SQL, or experience with Relativity. Mention specific projects where you’ve used these skills to solve problems or improve processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at TransPerfect
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around electronic discovery solutions and software like Relativity and LAW. Be ready to discuss how you've used these tools in the past or how you would approach troubleshooting tech issues.
✨Communicate Clearly
Since you'll be dealing with clients and project management teams, practice explaining complex technical processes in simple terms. This will show that you can bridge the gap between tech and non-tech folks, which is crucial for this role.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple projects or tight deadlines in the past. Highlight your ability to stay organised and prioritise tasks, as this will be key in ensuring smooth transitions between shifts.
✨Bring a Positive Attitude
Employers love candidates who can maintain a positive outlook, especially under pressure. Think of times when you've turned challenges into opportunities and be ready to share those stories during your interview.
