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For Companies At a Glance
- Tasks: Provide top-notch technical support for global Project Management Teams and manage electronic discovery solutions.
- Company: Join TransPerfect Legal Solutions, a leader in multilingual legal support services.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact in the legal tech field while working with innovative tools.
- Qualifications: 2-3 years in litigation technology and a degree in computer science or related field.
- Other info: Dynamic work environment with opportunities to develop custom client solutions.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Senior Technical Litigation Support Analyst. This role provides high-level technical hosting support to Project Management Teams globally and manages electronic discovery solutions for culling, processing, hosting and conversion of electronically stored information (ESI) for end clients including law firms and Fortune 500 companies. Working hours are 1pm-10pm Monday to Friday (training: 9am-6pm Monday to Friday).
Responsibilities
- Communicate with Project Management Teams and clients to effectively execute tasks throughout the life cycle of a case.
- Manage high-level tasks and unique workflows.
- Troubleshoot technical issues internally and externally.
- Answer client questions about web hosting software and perform administrative functions of the applications to meet client needs.
- Handle multiple projects to ensure deadlines are met.
- Ensure smooth transition of work between day and evening shifts.
- Develop and use analytical skills to research solutions and determine appropriate actions.
- Ensure jobs are completed according to client and industry standards and meet deadlines.
- Perform other tech-based projects or duties as required.
- Work with Relativity and Reef Preview to execute document productions (bates stamping, load files, OCR).
- Create custom event handlers and Relativity Scripts to improve workflow.
Required Skills, Experience and Qualifications
- 2-3 years’ experience in litigation technology/vendor side preferred.
- Bachelor’s Degree in computer science or information management-technology, or equivalent technical experience.
- Experience with Analytics.
- Experience in MS Office applications.
- Proficient with Concordance and Summation.
- Ability to convey technical processes in understandable language.
- Strong written and oral communication skills.
- Available to work overtime, including evenings and weekends as needed.
- Available by phone or email when out of the office as needed.
- Ability to work well under pressure and meet tight deadlines.
- Positive attitude and ability to develop and implement customized client solutions.
Desired Skills and Experience
- Knowledge of SQL and/or Visual Basic.
- Experience with LAW PreDiscovery or IPRO is a major plus.
About TransPerfect Legal Solutions (TLS)
TLS is an industry leader in multilingual legal support services, providing e-discovery, court reporting, and related solutions. TransPerfect is the world’s largest privately owned language services provider. By applying, I confirm I have read and accept TransPerfect’s Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting
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Senior Technical Litigation Support Analyst employer: TransPerfect
Contact Detail:
TransPerfect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Litigation Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal tech field and let them know you're on the hunt for a Senior Technical Litigation Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your tech skills sharp! Brush up on your knowledge of Relativity, SQL, and any other tools mentioned in the job description. Being able to talk confidently about these during interviews will show you're ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with Project Management Teams and clients, being able to convey complex technical processes in simple terms is key. Try explaining some tech concepts to a friend or family member to get comfortable.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Senior Technical Litigation Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Litigation Support Analyst role. Highlight your experience with electronic discovery solutions and any relevant technical skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can benefit our Project Management Teams. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical prowess! Mention your experience with tools like Relativity, SQL, or any other relevant software. We’re keen on seeing how you can troubleshoot and manage workflows effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TransPerfect
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical tools mentioned in the job description, like Relativity and Reef Preview. Brush up on your SQL and Visual Basic skills too, as these will likely come up during the interview.
✨Communicate Clearly
Since this role involves liaising with Project Management Teams and clients, practice explaining complex technical processes in simple terms. This will show that you can bridge the gap between tech and non-tech stakeholders effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot technical issues in the past. Highlight your analytical skills and how you’ve developed customised solutions for clients, as this is key to succeeding in this role.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle multiple projects under tight deadlines. Think of specific instances where you managed competing priorities and how you ensured smooth transitions between shifts.
