At a Glance
- Tasks: Provide technical support and manage electronic discovery solutions for global clients.
- Company: Join the world's largest language and technology solutions provider.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to develop custom solutions and enhance your analytical skills.
- Why this job: Be part of a fast-paced environment and make an impact with leading law firms.
- Qualifications: Bachelor's degree in a related field and strong technical skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are the world's largest language and technology solutions provider, with offices in 100+ cities worldwide. The company helps businesses operate globally by supporting everything from translation and localisation to legal services, eDiscovery, and digital marketing. At the core of our offering is technology, including platforms like GlobalLink, which streamline how companies manage multilingual content at scale. TransPerfect works with leading law firms and Fortune 500 companies, offering a fast-paced, client-focused environment with strong opportunities for growth.
As an Analyst, you will be providing technical hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.
Description
- Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.
- Troubleshoot any tech-related issues; both internally and externally.
- Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients' needs.
- Handle multiple projects and jobs to ensure deadlines are met.
- Ensure smooth transition of work between day and evening shifts.
- Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
- Ensure jobs are completed according to client and industry standards, and that job specifications and deadlines are adhered to.
- Perform other tech-based special projects or duties when required.
- Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR.
- Create custom event handlers and Relativity Scripts to improve workflow.
Required Skills
- Bachelor's Degree in related field, such as computer sciences or information management-technology; a strong technical background is helpful.
- Knowledge of MS Office applications required.
- Ability to convey technical processes and terminology into easy to understand language.
- Strong organizational skills.
- Excellent customer service skills.
- Strong written and oral communication skills.
- Available to work overtime, including evenings and weekends as needed.
- Available by phone or email when out of the office as needed.
- Ability to work well under pressure and meet tight deadlines.
- Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.
Desired Skills
- Experience in litigation technology/vendor side preferred.
- Knowledge of SQL and/or Visual Basic.
- Experience with LAW PreDiscovery or IPRO is a major plus.
- Experience administrating Relativity.
Work Location: Hybrid remote in London EC3N 1AH
Analyst (ESI) in London employer: TransPerfect
TransPerfect is an exceptional employer that offers a dynamic and supportive work environment, particularly for Analysts in the heart of London. With a strong focus on employee growth and development, the company provides ample opportunities to enhance technical skills while working with leading law firms and Fortune 500 companies. The hybrid remote model promotes a healthy work-life balance, making it an attractive choice for those seeking meaningful and rewarding employment in the language and technology solutions sector.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst (ESI) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to ESI and project management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your tech skills! Be ready to discuss your experience with tools like Relativity and LAW. We want to see how you can bring your technical expertise to the table, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Analyst (ESI) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Analyst role at TransPerfect. Highlight your technical skills and any relevant experience in eDiscovery or litigation technology. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application showcases your ability to convey complex information clearly. We appreciate strong communication skills, so let that shine through in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at TransPerfect
✨Know Your Tech
Make sure you brush up on your technical knowledge, especially around ESI and the tools mentioned in the job description like Relativity and LAW. Being able to discuss these technologies confidently will show that you're ready to hit the ground running.
✨Communicate Clearly
Since the role involves a lot of communication with Project Management Teams and clients, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to convey information effectively, which is crucial for this position.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple projects or met tight deadlines. Highlighting your organisational skills will reassure them that you can handle the fast-paced environment they offer.
✨Be Ready for Problem-Solving
Expect to be asked about how you would troubleshoot tech-related issues. Think of specific scenarios where you've resolved problems in the past, and be ready to walk them through your thought process. This will showcase your analytical skills and ability to think on your feet.
