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For Companies At a Glance
- Tasks: Join our dynamic team to assist with e-billing and client onboarding.
- Company: TransPerfect values its people and offers a unique workplace culture across 100+ offices.
- Benefits: Enjoy flexible work options, professional growth opportunities, and a supportive team environment.
- Why this job: Be part of a tech-savvy team solving real-world problems while enhancing your skills.
- Qualifications: Bachelor’s degree required; entry-level experience in client support or administration preferred.
- Other info: Opportunity to work with global clients and develop your professional network.
The predicted salary is between 30000 - 42000 £ per year.
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
We are looking for an engaging, open minded and tech savvy professional to join our well established and dynamic Collections department. In this role your main focus will be to respond and assist efficiently with registration and set up of new clients’ accounts in their chosen ebilling portals and our internal system. You will assist in completing necessary vendor forms and producing any other documents as needed. You will solve technical, invoice or collections problems, ensuring that e-billing invoices are uploaded and paid as close to the agreed payment terms as possible. You will work closely with E-billing Team Lead, Collections Team as well as Clients, Sales and other Stakeholders to problem solve any issues that may come up in relation to such portals and invoice submission.
Responsibilities:
- Assist with new client registration and onboarding into current or new e-billing portals
- Assist in completing necessary vendor forms, compile and produce accurate documents and share as required
- Create, update user details and guide on the access and use of various e-billing portals
- Monitor and follow up with Sales to ensure correct e-billing invoices are uploaded in a timely manner (
- Work towards set e-billing goals in the effort of reducing global over terms revenue/collections
- Assist in maintenance of the company information on platforms, troubleshoot issues with platform support teams as required
- Maintain our central databases of login details and others
- Respond and resolve any other ebilling queries
- Complete all other tasks that are deemed appropriate for this role and assigned by your Manager
- Cover for team absences and support collections efforts with some ad-hoc collections projects/tasks as deemed appropriate by Senior Collections members, Collections Manager or AR Manager
Required skills:
- Technical and technology savvy mindset
- Ability to problem solve and think outside the box
- Attention to detail
- Professional manner
- Excellent communications skills in speaking and writing with ability to communicate on any level
- Methodical and organized
Required experience and qualifications:
- Minimum Bachelor’s degree or its equivalent
- Entry level, min. 1-year experience working in professional settings such us client onboarding, accounting, client support/administration
- Prior working knowledge client onboarding or working knowledge of at least 1 of the e-billing portals like Ariba, Coupa, Tungsten, Legal Tracker or other
- Proficiency in Microsoft Office (Word, Excel, Outlook etc.,) or other beneficial applications
- Numerical Aptitude
Desired skills and experience:
- Fast self- learner
- Enjoys talking on the phone & communicating over email
- Proficient in English language and a working level of French or Spanish would be an advantage
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eBilling and Collections Admin employer: TransPerfect
Contact Detail:
TransPerfect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eBilling and Collections Admin
✨Tip Number 1
Familiarise yourself with the e-billing portals mentioned in the job description, such as Ariba and Coupa. Understanding how these platforms work will not only help you during the interview but also demonstrate your proactive approach and technical savvy.
✨Tip Number 2
Brush up on your problem-solving skills by practising common scenarios related to client onboarding and invoice issues. Being able to articulate how you would handle specific challenges can set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively communicated with clients or stakeholders in previous roles. This will highlight your ability to engage with various levels of personnel, which is crucial for this position.
✨Tip Number 4
Demonstrate your attention to detail by discussing any experiences where accuracy was critical. Whether it’s in document preparation or data entry, sharing specific instances can illustrate your methodical approach to tasks.
We think you need these skills to ace eBilling and Collections Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client onboarding, e-billing portals, and any technical skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and attention to detail. Mention specific experiences where you've successfully managed client accounts or resolved technical issues.
Showcase Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with clients or team members in previous roles.
Highlight Technical Proficiency: Mention your proficiency in Microsoft Office and any experience with e-billing portals like Ariba or Coupa. This will show that you're tech-savvy and ready to tackle the role's challenges.
How to prepare for a job interview at TransPerfect
✨Showcase Your Technical Savvy
Since the role requires a tech-savvy mindset, be prepared to discuss your experience with e-billing portals and any relevant software. Highlight specific examples of how you've used technology to solve problems or improve processes in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you've successfully resolved issues, particularly in client onboarding or collections. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your problem-solving abilities.
✨Emphasise Attention to Detail
This position requires meticulous attention to detail. Bring examples of how your attention to detail has positively impacted your work, such as catching errors in documents or ensuring accurate data entry in previous jobs.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve effectively communicated with clients and team members in the past, especially in challenging situations.
