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- Tasks: Coordinate projects, manage customer communications, and ensure deadlines are met.
- Company: Join TransPerfect Legal Solutions, a leader in legal tech and eDiscovery services.
- Benefits: Enjoy a supportive team environment, comprehensive training, and opportunities for growth.
- Why this job: Experience diverse challenges daily while developing skills in a dynamic, collaborative culture.
- Qualifications: Bachelor’s degree or equivalent experience; strong communication and organisational skills required.
- Other info: Ideal for STEM graduates eager to learn and grow in a fast-paced setting.
The predicted salary is between 28800 - 48000 ÂŁ per year.
TransPerfect Legal Solutions is a division part of the family of companies that form TransPerfect. The TLS E-Discovery Project Management team is involved in all aspects of the matter. Project Managers are running searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can be agile in meeting our customers’ needs because no two days are alike here.
The Project Coordinator is the anchor of the Project Management team who will work towards becoming a Project Manager by embracing the following principles:
- Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage requests as they arise in real-time. In addition, you will be communicating directly with several other internal departments (Digital Forensics, Data Processing, Hosting Support, etc.). Being able to creatively resolve conflicts is a very important aspect of this position.
- Task Management: as a PC you will be helping the team to ensure that deadlines are being monitored proactively and that customers are being given the perception that we are exceeding expectations.
- Learning & Creative Thinking: because no two days are alike here, as a PC you will largely “learn by doing” and be expected to think on your feet and outside of the box. That being said, we do provide a full & engaging training curriculum (including group classes, 1 on 1 sessions, and a library of video documentation) to all new PC’s which is administered by seasoned TLS Project Managers.
- Team Work: after you “graduate” from the entry level PM training program, you will be in direct contact with your team in person, over messaging apps, video-conferencing, or over e-mail to ensure that you have as many resources as possible at your fingertips.
- Quality Assurance: because of the complexity of the projects we handle, QC (“quality checking”) our work product is absolutely necessary. We strive to create an open environment where questions are encouraged so that we can address mistakes internally before they reach the customer. That being said, we very much understand that human beings make mistakes!
What we’re looking for:
- Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner
- Excellent customer service & teamwork skills (restaurant & retail experience is great!)
- Bachelor’s Degree from a 4-year college or university or equivalent work experience
- Comfortable navigating basic MS Office applications (Excel, Word, PPT)
- Comfortable with learning new technology platforms
- Available to work overtime, including evenings and weekends as needed
- Ability to work well under pressure and meet tight deadlines
- Must be a high-level problem solver and have high multi-tasking skills
- Nice to have, but not necessary: Business Administration, Computer Science, Mathematics majors
- Data analysis experience
- JD/Law Degree or experience in the legal field
- Knowledge of SQL and/or Visual Basic
eDiscovery Project Coordinator - STEM Graduates employer: TransPerfect Legal
Contact Detail:
TransPerfect Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eDiscovery Project Coordinator - STEM Graduates
✨Tip Number 1
Familiarise yourself with the eDiscovery process and the role of a Project Coordinator. Understanding the basics of data analytics workflows and how they apply to legal solutions will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your customer service experience, especially if it comes from fast-paced environments like restaurants or retail. Be ready to share specific examples of how you've successfully managed customer expectations and resolved conflicts.
✨Tip Number 3
Demonstrate your organisational skills by preparing to discuss how you manage multiple tasks and deadlines. Consider using real-life scenarios where you successfully juggled competing priorities to showcase your ability to work under pressure.
✨Tip Number 4
Engage with the company’s culture by researching TransPerfect and its values. Showing that you align with their emphasis on teamwork and quality assurance can set you apart as a candidate who is not only qualified but also a good fit for their team.
We think you need these skills to ace eDiscovery Project Coordinator - STEM Graduates
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, especially in handling high volumes of emails. Include any relevant experience from customer service roles, such as in restaurants or retail.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to work under pressure and meet tight deadlines. Mention specific examples where you've demonstrated problem-solving skills and teamwork.
Showcase Relevant Experience: If you have experience with data analysis or familiarity with MS Office applications, be sure to include this in your application. Highlight any coursework or projects related to Business Administration, Computer Science, or Mathematics.
Express Enthusiasm for Learning: Since the role involves learning new technology platforms, express your eagerness to learn and adapt. Mention any previous experiences where you had to quickly learn new systems or processes.
How to prepare for a job interview at TransPerfect Legal
✨Showcase Your Communication Skills
Since communication is key in this role, be prepared to demonstrate your ability to convey information clearly and effectively. Share examples from past experiences where you successfully managed customer communications or resolved conflicts.
✨Highlight Your Organisational Abilities
The role requires excellent organisational skills to handle high volumes of emails and tasks. Discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a specific instance where you juggled multiple responsibilities successfully.
✨Emphasise Teamwork Experience
As teamwork is crucial in this position, be ready to talk about your experiences working in teams. Whether it's from previous jobs, university projects, or even group activities, illustrate how you contributed to team success and supported your colleagues.
✨Demonstrate Problem-Solving Skills
This role requires high-level problem-solving abilities. Prepare to discuss challenges you've faced in the past and how you approached them creatively. Use specific examples that showcase your analytical thinking and ability to adapt to changing situations.
