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- Tasks: Coordinate projects, manage communications, and ensure deadlines are met in a dynamic team environment.
- Company: Join TransPerfect Legal Solutions, a leading provider in legal tech and eDiscovery services.
- Benefits: Enjoy comprehensive training, teamwork, and opportunities for growth in a supportive atmosphere.
- Why this job: Experience diverse challenges daily while developing skills in project management and customer service.
- Qualifications: Strong organisational and communication skills; Bachelor's degree or equivalent experience required.
- Other info: Ideal for those looking to kickstart their career in a fast-paced, innovative industry.
The predicted salary is between 28800 - 43200 £ per year.
TransPerfect Legal Solutions is a division part of the family of companies that form TransPerfect. The TLS E-Discovery Project Management team is involved in all aspects of the matter. Project Managers are running searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can be agile in meeting our customers' needs because no two days are alike here.
The Project Coordinator is the anchor of the Project Management team who will work towards becoming a Project Manager by embracing the following principles:
- Communication: the PC is responsible for monitoring customer communications. We do not use a ticketing system when working with our customers so it is up to the PM team to collectively manage requests as they arise in real-time. In addition, you will be communicating directly with several other internal departments (Digital Forensics, Data Processing, Hosting Support, etc.). Being able to creatively resolve conflicts is a very important aspect of this position.
- Task Management: as a PC you will be helping the team to ensure that deadlines are being monitored proactively and that customers are being given the perception that we are exceeding expectations.
- Learning & Creative Thinking: because no two days are alike here, as a PC you will largely learn by doing and be expected to think on your feet and outside of the box. That being said, we do provide a full & engaging training curriculum (including group classes, 1 on 1 sessions, and a library of video documentation) to all new PCs which is administered by seasoned TLS Project Managers.
- Team Work: after you graduate from the entry level PM training program, you will be in direct contact with your team in person, over messaging apps, video-conferencing, or over e-mail to ensure that you have as many resources as possible at your fingertips.
- Quality Assurance: because of the complexity of the projects we handle, QC (quality checking) our work product is absolutely necessary. We strive to create an open environment where questions are encouraged so that we can address mistakes internally before they reach the customer. That being said, we very much understand that human beings make mistakes!
What we’re looking for:
- Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner
- Excellent customer service & teamwork skills (restaurant & retail experience is great!)
- Bachelor's Degree from a 4-year college or university or equivalent work experience
- Comfortable navigating basic MS Office applications (Excel, Word, PPT)
- Comfortable with learning new technology platforms
- Available to work overtime, including evenings and weekends as needed
- Ability to work well under pressure and meet tight deadlines
- Must be a high-level problem solver and have high multi-tasking skills
- Nice to have, but not necessary:
- Business Administration, Computer Science, Mathematics majors
- Data analysis experience
- JD/Law Degree or experience in the legal field
- Knowledge of SQL and/or Visual Basic
eDiscovery Project Coordinator. Job in London Education & Training Jobs employer: TransPerfect Legal
Contact Detail:
TransPerfect Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eDiscovery Project Coordinator. Job in London Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the eDiscovery process and the specific tools used in the industry. Understanding the basics of data analytics workflows and digital forensics will give you a significant edge during interviews.
✨Tip Number 2
Highlight your customer service experience, especially if it comes from fast-paced environments like restaurants or retail. Be ready to share specific examples of how you've successfully managed customer expectations and resolved conflicts.
✨Tip Number 3
Demonstrate your organisational skills by preparing to discuss how you manage multiple tasks and deadlines. Consider using real-life scenarios where you successfully juggled competing priorities to showcase your ability to work under pressure.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and the role. This can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace eDiscovery Project Coordinator. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, as well as any relevant experience in customer service or teamwork. Use specific examples from your past roles to demonstrate how you've handled high volumes of emails or worked under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the eDiscovery Project Coordinator role. Mention your ability to think creatively and resolve conflicts, and how you can contribute to the team dynamic at TransPerfect Legal Solutions.
Showcase Relevant Skills: Emphasise your proficiency with MS Office applications and any experience with data analysis or technology platforms. If you have knowledge of SQL or Visual Basic, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at TransPerfect Legal
✨Showcase Your Communication Skills
Since the role heavily relies on effective communication, be prepared to demonstrate your ability to convey information clearly. Use examples from past experiences where you successfully managed customer communications or resolved conflicts.
✨Emphasise Teamwork Experience
Highlight any previous roles where you worked as part of a team, especially in high-pressure environments. Discuss how you contributed to team success and how you can bring that collaborative spirit to the Project Management team.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you faced challenges and how you creatively solved them. This will show your potential employer that you can think on your feet and adapt to changing situations.
✨Familiarise Yourself with Technology
Since the job involves navigating various technology platforms, brush up on your MS Office skills and be ready to discuss your comfort level with learning new tools. Mention any relevant experience with data analysis or software that could be beneficial for the role.
