At a Glance
- Tasks: Assist with client onboarding and e-billing processes while solving technical issues.
- Company: Join a dynamic team at TransPerfect Connect, a leader in translation and localisation.
- Benefits: Full-time role with opportunities for growth and development in a supportive environment.
- Other info: Great opportunity for entry-level candidates looking to kickstart their career.
- Why this job: Be part of a tech-savvy team making a real impact in client relations and collections.
- Qualifications: Bachelor's degree and some experience in client support or administration required.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an engaging, open‐minded and tech‐savvy professional to join our well‐established and dynamic Collections department. In this role, your main focus will be to respond and assist efficiently with registration and set up of new clients' accounts in their chosen e‐billing portals and our internal system. You will assist in completing necessary vendor forms and producing any other documents as needed. You will solve technical, invoice or collections problems, ensuring that e‐billing invoices are uploaded and paid as close to the agreed payment terms as possible. You will work closely with the e‐billing Team Lead, Collections Team as well as Clients, Sales and other stakeholders to problem‐solve any issues that may come up in relation to such portals and invoice submission.
Responsibilities
- Assist with new client registration and onboarding into current or new e‐billing portals.
- Assist in completing necessary vendor forms, compile and produce accurate documents and share as required.
- Create, update user details and guide on the access and use of various e‐billing portals.
- Monitor and follow up with Sales to ensure correct e‐billing invoices are uploaded in a timely manner.
- Work towards set e‐billing goals in the effort of reducing global overdue revenue/collections.
- Assist in maintenance of the company information on platforms, troubleshoot issues with platform support teams as required.
- Maintain our central databases of login details and others.
- Respond and resolve any other e‐billing queries.
- Complete all other tasks that are deemed appropriate for this role and assigned by your Manager.
- Cover for team absences and support collections efforts with some ad‐hoc collections projects/tasks as deemed appropriate by Senior Collections members, Collections Manager or AR Manager.
Required Skills
- Technical and technology savvy mindset.
- Problem‐solving ability and thinking outside the box.
- Attention to detail.
- Professional manner.
- Excellent communication skills in speaking and writing with the ability to communicate on any level.
- Methodical and organized.
Required Experience and Qualifications
- Minimum bachelor's degree or its equivalent.
- Entry level, at least 1 year of experience working in professional settings such as client onboarding, accounting, client support/administration.
- Prior working knowledge of at least one e‐billing portal like Ariba, Coupa, Tungsten, Legal Tracker or others.
- Proficiency in Microsoft Office (Word, Excel, Outlook, etc.) or other beneficial applications.
- Numerical aptitude.
Desired Skills and Experience
- Fast self‐learner.
- Enjoys talking on the phone and communicating over email.
- Proficient in English and a working level of French or Spanish would be an advantage.
Seniority Level Entry level
Employment Type Full‐time
Job Function Accounting/Auditing and Finance
Industries Translation and Localization
eBilling and Collections Admin in London employer: TransPerfect Connect
As a Senior Marketing Specialist at our company, you will thrive in a dynamic and collaborative work environment that values creativity and innovation. We offer competitive benefits, opportunities for professional growth, and a culture that encourages teamwork and open communication. Located in a vibrant area, you'll enjoy the unique advantage of engaging with diverse clients and participating in exciting events that enhance your marketing expertise.
StudySmarter Expert Advice🤫
We think this is how you could land eBilling and Collections Admin in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their e-billing processes and be ready to discuss how your skills can help solve their challenges. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it helps us keep track of your application more efficiently.
We think you need these skills to ace eBilling and Collections Admin in London
Some tips for your application 🫡
Show Off Your Tech Savvy Side:Since we're looking for someone who's tech-savvy, make sure to highlight any experience you have with e-billing portals or similar systems. If you've tackled technical issues before, share those stories to show us you're the problem-solver we need!
Be Detail-Oriented:Attention to detail is key in this role, so don’t shy away from showcasing your organisational skills. Whether it’s through your CV layout or how you describe your past experiences, let us see that you can keep things tidy and accurate.
Communicate Clearly:Excellent communication skills are a must! When writing your application, use clear and concise language. Show us that you can communicate effectively, whether it's in writing or speaking, as this will be crucial in your day-to-day tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at TransPerfect Connect
✨Know Your e-Billing Portals
Familiarise yourself with popular e-billing portals like Ariba, Coupa, and Tungsten. Being able to discuss your experience or knowledge of these systems will show that you're tech-savvy and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical or invoice-related issues in the past. This role requires a methodical approach, so demonstrating your ability to think outside the box will impress the interviewers.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly, both verbally and in writing. Since this position involves liaising with clients and various teams, showcasing your excellent communication skills will be key to your success.
✨Demonstrate Attention to Detail
Bring along examples of documents or reports you've worked on that required precision. Highlighting your attention to detail will reassure them that you can handle the accuracy needed for e-billing and collections tasks.
