Fixed Term Digital Projects Executive

TransPennine Express are about to embark on a large project that will see us migrate our Single Customer View platform to a new provider. To facilitate this digital transformation project, we require a Digital Project Executive to ensure a successful migration by executing day-to-day activities involved in running the project and ensure a smooth project hand‑over to BAU once the project is completed.

Here’s What You’ll Be Doing

• Report project progress and updates directly to the SCV Project Lead – TPE’s Data Project Manager, providing required support to ensure successful project delivery and clarity around the project\’s current state at any given time for business stakeholders throughout the project.
• Take an active role in ensuring the supplier is delivering to the project plan – on time and on budget – keeping up regular contact ensuring appropriate focus and prioritisation is being maintained and flagging any issues early.
• Ensure a productive working relationship with key team‑members within the supplier\’s organisation.
• Facilitate the removal of project blockers and dependencies by working with our other suppliers affected by the migration and internal teams to keep the project moving.
• Coordinate internal stakeholders to ensure appropriate blockers are removed, user acceptance testing is completed, and work is signed off and visible.
• Ensure all project artefacts are present, accurate and updated on a day‑to‑day basis. Key artefacts include:
  • Stakeholder map
  • Data governance framework
  • Migration runbook, project plan and milestones documentation
  • Issue and Risk log
  • Decision log
  • Internal governance documentation
  • Lessons learned log

Key Off‑boarding Tasks

• Test strategy
• Service transition checklist and BAU handover
• Training materials
• Internal communications plans

What We’re Looking For

Minimum Qualifications

• Experience supporting digital projects or transformation initiatives.
• Strong communication and stakeholder engagement skills.
• Ability to manage suppliers and coordinate cross‑functional teams.
• Familiarity with project documentation and governance frameworks.
• Organised and proactive, with attention to detail and delivery focus.

Desirable

• Knowledge of data platforms or customer insight tools.
• Experience in transport, travel or mobility sectors.

What We Offer

• A personal development plan.
• Structured training and development.
• Competitive salary paid on a 4‑weekly basis.
• Generous annual leave entitlement.
• Free TransPennine Express rail travel for you and your dependants.
• Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 year’s service for you and your dependants.
• Free & confidential Employee Assistance Program and Wellbeing Portal 24/7 to help you with any finance, family, health or wellbeing issues you have.
• Option to join the Railway Pension Scheme with significant employer contributions.
• Family‑friendly maternity and paternity benefits.
• High street, lifestyle discounts and a cycle‑to‑work scheme.

At TransPennine Express, it\’s our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it\’s ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train to the tail, our only focus is heading at full speed into the future. So if making people crack a smile helps you feel at home, and raising standards is second nature to you, we\’d love to have you onboard.