Programme Manager in London

Transparity is a fast-growing IT company focusing on Microsoft Cloud based solutions. Our culture has an enviable reputation in the industry which we work hard to maintain. We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind.

Your primary responsibility will be to ensure that programmes and large-scale projects under your management run smoothly, delivering value and aligning with strategic business objectives. You will oversee multiple interrelated projects within a programme while also being hands-on in managing individual complex projects when required. If you are a passionate Programme Manager who thrives on strategic oversight, stakeholder engagement, and driving successful outcomes, then come and join our enthusiastic team.

This role is a blend of customer-facing programme and project management (65% billable work), supporting direct reports (20% line management) and supporting our sales organisation (15% Pre-Sales engagement). You will be hands-on in ensuring successful customer deliveries while also contributing to business growth by managing a team successfully, shaping proposals, engaging in pre-sales discussions, and helping to define the strategic direction of new engagements.

On a day-to-day basis, you will be liaising with our wonderful Customers (both new and longstanding) and working with nearly all areas of the business, including Pre-Sales, Commercial, Consultancy, Support, and Finance. Your activities will include strategic planning, overseeing programme delivery, directly managing high-impact projects, forecasting, communicating progress, mitigating risks, and managing interdependencies. You will also manage budgets and ensure that projects within the programme deliver value and align with business goals. You will play a key role in programme governance, ensuring projects contribute effectively to the overall objectives of the programme and business strategy.

Main Duties and Responsibilities

• Lead the successful delivery of complex customer programmes, ensuring projects align with strategic goals and deliver measurable business value.
• Take ownership of high-profile, business-critical projects while providing leadership and guidance across a wider project portfolio.
• Build strong relationships with customers, acting as a trusted advisor and ensuring an exceptional delivery experience from initiation through to completion.
• Collaborate with Sales, Pre-Sales, Consultants and Solution Architects to shape delivery strategies, support new opportunities and influence customer roadmaps.
• Drive programme governance, planning, risk management and financial performance, ensuring projects are delivered on time, within budget and to the highest quality standards.
• Mentor and develop a team of Project Managers, fostering a collaborative, high-performing culture focused on continuous improvement and customer success.
• Provide strategic oversight across your portfolio, proactively managing risks, resolving challenges and identifying opportunities to improve delivery outcomes and commercial performance.

Skills, experience and qualifications

• Proven track record delivering complex projects and multi-workstream programmes in a Microsoft Partner or professional services environment.
• Strong leadership skills with experience mentoring, developing and inspiring Project Managers to deliver exceptional customer outcomes.
• Commercially minded, with experience managing budgets, driving profitability and balancing customer success with business objectives.
• Strategic thinker who can translate business goals into successful programme roadmaps and delivery plans.
• Excellent stakeholder management skills, with the confidence to engage and influence customers, partners and senior leaders at all levels.
• Hands-on programme and project delivery expertise, with the ability to balance governance, risk management and execution in fast-paced environments.
• Relevant programme or project management certifications (MSP, PgMP, PRINCE2, PMP or similar) alongside a proactive, solution-focused mindset and commitment to continuous improvement.

Disability Confident

Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well.

Our Offering

• To work at a 3* World Class Best Company
• Flexibility over where you work with our Winning from Anywhere® approach
• 25 days holiday
• Home working allowance paid monthly
• Winning from Anywhere® allowance to help your set up at home
• 24/7 GP at hand
• Immediate 24/7 access to an Employee Assistance Programme
• We’ll support you when you’re not well with our Company sick pay scheme
• 4x base salary life assurance
• Private health insurance after a successful year’s service
• Enhanced parental pay and leave, supporting you with those precious life moments
• Access to the Perkbox platform to help make your money go further
• Cyclescheme
• Electric car scheme
• And many more!

AI in our recruitment process

At Transparity becoming a Frontier organisation is key to our success, so we use AI to support our recruitment team with tasks such as note‑taking and automating parts of the recruitment process so we can focus more time on meaningful, human conversations and providing a positive candidate experience. We do not use AI to review, screen, score, or rank applications. All hiring decisions are made by people. If you have questions about our recruitment process or need adjustments at any stage, please let us know, we’re happy to help.