Accounts Receivable Manager in London

Transparity is a fast-growing IT company focusing on Microsoft Cloud based solutions. Our culture has an enviable reputation in the industry which we work hard to maintain. We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind.

The Accounts Receivable Manager is responsible for billing, cash collection and the debtor ledger. This is a hands-on role, requiring direct credit control activity on key accounts alongside management of the wider AR process and team. The role manages overdue debt, disputes and payment blockers, and provides clear visibility of debtor risk, expected receipts and actions required to reduce aged debt. The role also supports cashflow forecasting by maintaining a clear daily, weekly and monthly view of expected receipts, payment commitments and collection risks to support overall cash management.

Main Duties and Responsibilities

• Lead the Accounts Receivable function, driving strong cash collection performance and ensuring overdue debt is proactively managed and resolved.
• Take ownership of customer credit risk, monitoring account health, reducing bad debt exposure and providing clear recommendations on risk mitigation.
• Deliver meaningful reporting and insight to senior leadership on cash performance, debtor trends, collection activity and financial risk.
• Ensure billing, cash allocation and account reconciliations are accurate, timely and well controlled, maintaining confidence in customer account data.
• Partner closely with Sales, Operations, Customer Success and Finance to remove payment barriers, resolve disputes and improve the customer payment experience.
• Identify opportunities to improve processes, reporting and automation, helping the team work more efficiently and focus on high-value activity.
• Lead, coach and develop the AR team, creating a culture of accountability, ownership and continuous improvement.

Skills, experience and qualifications

• Experience managing accounts receivable, credit control or collections in a busy finance environment, ideally with responsibility for both people and ledger performance.
• Strong practical knowledge of billing, collections, cash allocation, customer reconciliations, dispute management and month-end AR reporting.
• Ability to analyse aged debt quickly, identify collectible balances, understand blockers and determine appropriate escalation routes.
• Confident using finance systems and Excel to review debtor data, identify trends, challenge assumptions and translate ledger detail into clear actions.
• Experience managing or improving automated collections systems, workflows, exceptions and reporting outputs.
• Confident communicator who can manage firm but professional conversations with customers and internal stakeholders.
• Strong organisational skills, with the ability to set priorities, maintain momentum and ensure agreed actions are followed through.

Disability Confident

Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well.

Our Offering

• In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:
• To work at a 3* World Class Best Company
• Flexibility over where you work with our Winning from Anywhere® approach
• 25 days holiday
• Home working allowance paid monthly
• Winning from Anywhere® allowance to help your set up at home
• 24/7 GP at hand
• Immediate 24/7 access to an Employee Assistance Programme
• We’ll support you when you’re not well with our Company sick pay scheme
• 4x base salary life assurance
• Private health insurance after a successful year’s service
• Enhanced parental pay and leave, supporting you with those precious life moments
• Access to the Perkbox platform to help make your money go further
• Cyclescheme
• Electric car scheme
• And many more!

AI in our recruitment process

At Transparity becoming a Frontier organisation is key to our success, so we use AI to support our recruitment team with tasks such as note‑taking and automating parts of the recruitment process so we can focus more time on meaningful, human conversations and providing a positive candidate experience. We do not use AI to review, screen, score, or rank applications. All hiring decisions are made by people. If you have questions about our recruitment process or need adjustments at any stage, please let us know, we’re happy to help.