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- Tasks: Assist customers via phone and email, process orders, and support the sales team.
- Company: Join a friendly office team in a supportive environment.
- Benefits: Full training, free parking, company pension, and extra holiday for your birthday.
- Other info: No experience needed; we welcome all eager learners!
- Why this job: Perfect for those who love helping people and want to grow their skills.
- Qualifications: Positive attitude, basic computer skills, and a willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a friendly and organised person to join our busy office team in a sales support role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position.
What you’ll be doing:
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider sales team with day-to-day tasks
- Keeping records accurate and up to date
No specialist product knowledge is required – full training will be provided.
What we’re looking for:
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
- Previous office or customer service experience is helpful but not essential.
We welcome applications from people looking to develop their skills or move into an office-based role.
What’s in it for you:
- Friendly, supportive team environment
- Full training provided
- Free on-site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Sales Support / Customer Service Assistant employer: Transmission Developments Co (GB) Ltd
Contact Detail:
Transmission Developments Co (GB) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle customer queries or complaints. Role-playing these situations can boost your confidence and prepare you for real-life interactions during the job.
✨Tip Number 3
Be ready to showcase your organisational skills! During the interview, share examples of how you've kept track of tasks or managed multiple requests. This will highlight your attention to detail and ability to support the sales team effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their supportive team.
We think you need these skills to ace Sales Support / Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and organised nature shine through. A touch of personality can make your application stand out from the crowd.
Tailor Your Application: Make sure to highlight any relevant experience or skills that match the job description. Even if you don’t have direct experience, focus on your willingness to learn and your positive attitude – we love that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Transmission Developments Co (GB) Ltd
✨Show Your Friendly Side
Since the role is all about customer service, make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and engage with the interviewer as if you were speaking to a customer.
✨Demonstrate Organisational Skills
Prepare examples of how you've kept things organised in previous roles or situations. Whether it’s managing schedules or keeping track of tasks, showing that you can stay on top of things will impress them.
✨Highlight Your Willingness to Learn
The company values a positive attitude and a desire to learn. Be ready to discuss how you’ve embraced new challenges in the past and express your enthusiasm for the training they offer.
✨Practice Common Customer Scenarios
Think about typical customer service scenarios and how you would handle them. Practising responses to common questions or issues can help you feel more confident and prepared to demonstrate your problem-solving skills.