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- Tasks: Assist customers via phone and email, process orders, and support the sales team.
- Company: Join a friendly and organised office team in a supportive environment.
- Benefits: Gain valuable experience with full training provided and opportunities for skill development.
- Other info: No prior experience needed; we welcome all eager learners!
- Why this job: Perfect for those who love working with people and want a steady office role.
- Qualifications: Positive attitude, basic computer skills, and a willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a friendly and organised person to join our busy office team in a sales support role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position.
What you'll be doing:
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider sales team with day-to-day tasks
- Keeping records accurate and up to date
Qualifications:
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
No specialist product knowledge is required - full training will be provided.
What's in it for you:
Friendly, supportive team environment. Previous office or customer service experience is helpful but not essential. We welcome applications from people looking to develop their skills or move into an office-based role.
Sales Support / Customer Service Assistant in Poole employer: Transmission Developments Co (GB) Ltd
Contact Detail:
Transmission Developments Co (GB) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support / Customer Service Assistant in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept track of tasks or managed customer requests in the past. This will highlight your attention to detail and ability to support the sales team effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Sales Support / Customer Service Assistant in Poole
Some tips for your application 🫡
Show Your Friendly Side: Since we're all about a positive vibe, make sure your application reflects your friendly personality. Use a warm tone in your cover letter and let us know why you love working with people!
Highlight Your Organisational Skills: In this role, being organised is key! Share examples of how you've kept things on track in previous jobs or projects. We want to see that you can juggle tasks like a pro!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Transmission Developments Co (GB) Ltd
✨Show Your Friendly Side
Since the role is all about customer interaction, make sure to showcase your friendly personality during the interview. Smile, maintain eye contact, and be warm in your responses. This will help demonstrate that you’re a great fit for the team and can connect well with customers.
✨Prepare for Common Questions
Think about questions related to customer service and teamwork, as these are key aspects of the job. Be ready to share examples of how you've handled customer inquiries or worked effectively in a team. This will show that you understand the role and have the right mindset.
✨Highlight Your Organisational Skills
The job requires keeping track of customer requests and processing orders accurately. Bring up any experiences where you’ve had to manage multiple tasks or keep records organised. This will reassure the interviewer that you can handle the responsibilities of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.