Customer Service Coordinator
Location: Hamworthy/Poole
Hours: Full-time, Monday to Friday, 9am-5pm
We are looking for a friendly and organised person to join our office team in a customer service role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position. This is a permanent office based role within a well-established and successful business.
What you'll be doing:
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider customer service team with day-to-day tasks
- Keeping records accurate and up to date
- This is a customer service and co-ordination role - no cold calling or direct sales.
What we're looking for:
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
- No specialist product knowledge is required - full training will be provided.
What's in it for you:
- Friendly, supportive team environment
- Full training provided
- Free on-site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Whilst previous office or customer service experience is helpful it is not essential - we welcome applications from people looking to develop their skills or move into an office-based role.
Hours:
Mon-Fri 9-5pm, 37.5 hours/week
Benefits:
Free parking. Company pension scheme.
Holiday:
20 days holiday, rising at 1 day per year to a max 25 days after 5 years continuous service (PLUS bank holidays). You also get your birthday day off as holiday (subject to conditions).
Skills Required:
Communication, Teamwork, Numeracy, Accuracy, Multi-tasking, Organisation
Existing Qualifications (Edu/Certs/Driving):
GCSE or equivalent.
Start Date:
Immediate
As this is a salaried, permanent non-sales role, we pay a competitive salary, but no commission - if you are looking for a commission-based sales role, this is not the role for you
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Customer Service Coordinator in Poole employer: Transmission Developments Co (GB) Ltd
Transmission Developments Co (GB) Ltd is an excellent employer located in Poole, offering a supportive work culture that values detail-oriented individuals eager to learn. Employees benefit from free parking, a company pension scheme, and generous holiday allowances that increase with service, alongside a special day off for birthdays. This commitment to employee well-being and growth makes it a rewarding place to build a career.
Contact Details:
Transmission Developments Co (GB) Ltd Recruitment Team
